Data Centre Service Delivery Infrastructure Technical Analyst
Posted Updated
About the role
Data Centre Service Delivery Infrastructure Technical Analyst role supporting enterprise data center facilities and infrastructure environments. The role involves implementation, maintenance, and analysis of data center facilities, hardware, and communications infrastructure across distributed systems and network environments.
Key responsibilities
- Installing/de-installing/relocating all distributed systems and network hardware (CSUs, DSUs, routers, switches, encryptors, firewalls, etc.) in data centers within internal service level mandates
- Installing/de-installing/extending/relocating/testing all carrier circuits to network hardware
- Installing/de-installing/relocating all patch cabling for systems and network hardware
- Installing/de-installing/relocating all Data Center hardware
- Assist with coordination of cabinet power, circuit, and patch infrastructure installations with various facilities, electrical and communications vendors
- Assist with coordination of network component configurations
- Coordinate and install SAN cabling infrastructure
- Managing network ports and assist with management of all consumable items (cables, labels, tie wraps, rail kits, etc.)
About you
- 3+ years of experience in implementation, maintenance and analysis of data center facilities, hardware, communications infrastructure, strategies, tools, and effective troubleshooting techniques
- Basic background on enterprise data center facilities and infrastructure environments such as PDUs, RPPs, network and SAN infrastructures
- In depth knowledge on complex, Enterprise class inter-networked environments involving a combination of switched/routed/shared Ethernet, TwinAx (100GigE, 25GigE, 10GigE, GigE, 100M, and 10M), token ring, SAN, and wide area connectivity
- Strong knowledge of WAN technologies (OC-x, DS-x), subnetting and TCP/IP protocol
- Excellent communication and writing skills
- Knowledge of trouble ticketing systems, change control, Project processes, and associated tools
- Logical problem-solving techniques and associated experience in system, data center facilities, and telecommunications
- Experience with project management
- Financial Services industry knowledge a plus
About us
World Wide Technology Holding Co, LLC. (WWT) is a global technology solutions provider.