Data Centre Support Engineer - 24/7 Ops & Cloud
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ALPSOFT TECHNOLOGIES PTE. LTD. is seeking a customer-focused IT support specialist to provide Level 1 assistance, diagnose and resolve hardware, software, and network issues, and maintain a proactive knowledge base.
The role requires coordinating with vendors for onsite support and adhering to data centre security procedures. The position involves a rotating shift to ensure 24x7 coverage, with opportunities to escalate complex problems to higher levels of support as needed.