Data Engineer – Customer Intelligence & AI Insights
Summary
At Singtel, build and maintain data pipelines and dashboards that surface insights on service quality and customer journeys, applying statistical analysis and AI to detect patterns and predict issues. Partner with Product, Engineering and Operations to turn findings into measurable CX and platform-reliability improvements, with strong data governance.
Singtel is hiring a data professional to design and maintain data pipelines and dashboards that reveal insights on service quality and customer journeys. You will apply statistical analysis and AI to detect patterns and predict issues to improve customer experience and platform reliability.
You will partner with Product, Engineering and Operations to translate data findings into measurable improvements, while ensuring data governance and scalable reporting across stakeholders.