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RECRUIT EXPRESS PTE LTD

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Data Engineer (SQL/ Python / Databricks)

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Description

Key Responsibilities

  • Execute BAU analytics and data tasks for assigned markets

  • Maintain SQL/Python-based pipelines and notebooks in Databricks

  • Own end-to-end service delivery and ensure SLA/KPI compliance across supported applications.

  • Manage major incidents, escalations, and stakeholder communications to minimize business disruption.

  • Coordinate with business users, development teams, vendors, and platform owners to resolve production issues in a timely manner

  • Drive proactive monitoring, root cause analysis, recurring issue elimination, and continuous service improvement initiatives.

  • Govern production changes, release deployments, activities, and operational readiness reviews.

  • Produce service performance reports, operational dashboards, and executive management updates.

  • Manage support team performance, resource planning, shift coverage, knowledge management, and continuous improvement activities

  • Drive operational excellence initiatives to improve service quality and efficiency

  • Ensure compliance with IT governance, audit, security, and data privacy requirements

Job Requirements

  • Bachelor's degree in Computer Science, Information Technology, Engineering, or related discipline.

  • Strong SQL/Python skills for data processing and automation

  • Hands-on Databricks operational experience (notebooks, jobs, monitoring)

  • Good SQL skills for analytics and reporting

  • 5+ years of IT operations or service delivery experience, with at least 3 years in a Service Delivery or Application Support lead role.

  • Strong knowledge of ITIL processes, with hands-on experience using ServiceNow.

  • Experience in managing L2 application support.

  • Strong leadership, communication, analytical, and problem-solving skills.

  • ITIL, PMP, PRINCE2, Agile, or ServiceNow certifications are advantageous.

Interested applicants please send your resume to venessagoh@recruitexpress.com.sg

Venessa Goh Wee Ni

R24124686

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted.

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