Data Engineering- Sr Developer/Analyst
Summary
Senior Developer/Analyst in MUFG Bank's Data Engineering & Business Intelligence team (EMEA Technology) in Bengaluru, supporting data applications across bank systems. Day-to-day involves BAU support, incident/problem investigation, releases, documentation, and some development, working in shifts and on-call with tools like ServiceNow and Informatica.
Responsibilities
- Work in shifts based on rota.
- Identify and resolve technical issues.
- Maintaining and updating system technical documents and service operation manuals.
- To ensure the support provided is within the Service Level agreement set with business and technology groups.
- Ensure IT governance, standards and procedures are adhered to at all times.
- Plan and perform software releases as part of Release and Change process.
- Develop and deliver application software changes according to requirement.
- Investigate production incidents/problems and provide solution to fixing the issues.
- Assess impact on supported systems based on production changes.
- Follow standard tooling such as ServiceNow to manage incidents, problem and change.
- Maintain a good and detailed knowledge of AMD DEBI (Data Engineering and Business Intelligence) applications so as to effectively provide BAU support.
- Ensure effective communications are maintained through timely sharing of information to technology and business stakeholders.
- Liaise with external vendors such as Informatica, Hitachi for maintenance support on application tools.
- To cover on call support on a team rota basis.
Requirements
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