Data Entry Operator II

Position Title: Data Entry Operator II

Location: Newport, RI

Clearance required: SECRET

Scope of Work: Performs higher-complexity data entry and administrative support for Code 104 enterprise infrastructure, maintaining databases and records that support network, telephone, and media services reporting and call accounting.

Responsibilities include (but are not limited to):

• Enter, verify, and maintain records across service desk, work order, and call accounting databases
• Support telephone call accounting by collecting and organizing call records
• Assist with telecommunications site billing data collection and routing
• Maintain and quality-check documentation supporting metrics and maintenance reports