Data Governance & Quality Specialist

The YMCA of Metropolitan Dallas is seeking a Data Governance & Quality Specialist to lead enterprise-wide data quality, stewardship, governance, and integrity initiatives. This role will serve as the association's primary advocate for accurate, consistent, secure, and trustworthy data across business systems, membership platforms including Salesforce, financial systems, program management applications, and reporting environments.

The Data Governance & Quality Specialist will partner with business leaders throughout the association to establish data standards, assist with defining and documenting business processes, improve reporting accuracy, drive user accountability, and support strategic decision-making through trusted data.

This position combines technical, analytical, and business process responsibilities and requires strong collaboration across multiple departments.

ESSENTIAL JOB FUNCTIONS:

Data Governance

• Develop and maintain enterprise data governance standards and policies

• Establish data ownership and stewardship responsibilities across departments

• Create and maintain business data definitions and data dictionaries

• Lead governance discussions and governance meetings

• Assist departments in adopting data quality best practices

Data Quality and Integrity

• Monitor data quality metrics and identify trends

• Perform regular audits of constituent, membership, donor, employee, and program data

• Develop processes to identify and resolve duplicate records

• Create data cleansing and remediation plans

• Investigate root causes of recurring data quality issues

Salesforce and Business Systems Support

• Partner with Salesforce and Daxko Core administrators and business stakeholders to improve data integrity

• Assist with field governance, validation rules, workflows, and quality controls

• Support integration quality between Salesforce and other systems

• Participate in testing and validation of system enhancements

Reporting and Analytics

• Develop data quality dashboards and scorecards

• Monitor key performance indicators for data accuracy, completeness, and consistency

• Provide executive-level reporting on governance initiatives and progress

Training and Change Management

• Deliver training on data standards and governance practices

• Create documentation and user guidance

• Promote a culture of data accountability across the association

EDUCATION/EXPERIENCE/TECHNICAL REQUIREMENTS:

• Bachelor’s Degree in: Information Systems; Computer Science; Business Analytics; Data Management; or related field (Equivalent experience may be substituted)

• 3–5 years of experience in: Data governance; Data quality management; Business systems analysis; CRM administration; Data stewardship

• Experience working with enterprise applications such as: Salesforce; Microsoft SQL; Power BI; Microsoft 365

SKILLS:

• Data governance frameworks

• Data quality analysis

• Process documentation

• Reporting and dashboard development

• Excellent communication and facilitation skills

• Strong problem-solving ability

• Project coordination experience

PREFERRED QUALIFICATIONS:

• Experience within: Nonprofits; Membership organizations; Associations; Healthcare; Education

• Certified Data Management Professional (CDMP)

• Salesforce Business Analyst and/or Administrator Certification

• Experience with: Master Data Management (MDM); Data cataloging; Data quality tools; Power BI; Microsoft 365