Data & Helpdesk Specialist - PD Support
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Summary
Sun Life Indonesia is hiring a Data & Helpdesk Specialist to handle data entry, reporting, and data management for regional banking partners, coordinate between sales and operations, and run a WhatsApp-based helpdesk — analyzing its usage and performance to improve service efficiency.
Sun Life Indonesia is seeking an experienced administrator to ensure accurate data entry, reporting, and data management for regional banking partners. The role coordinates operational requirements and supports new business cases between sales and operations.
You will manage a WhatsApp-based interactive helpdesk to provide digital support, analyze usage and performance, and deliver insights to improve service efficiency.