DATA MANAGEMENT – MAILING OFFICER (12mth contract+1mth bonus)
Summary
Maintains client mailing data and handles e-banking updates for a European private bank, liaising with stakeholders and troubleshooting requests.
Position: DATA MANAGEMENT – MAILING OFFICER (12 months contract + 1 month completion bonus)
We are helping our client, a top european Private bank to hire.
GENERAL DESCRIPTION
The Data Management Officer is a key member in the Client Account Modification department. He/She is responsible for data maintenance in T24, CRM, Filler, eBanking, etc for client portfolios and agents (EAM/EFA/Finder relationships), as well as handling of ad-hoc client output requests
KEY FEATURES OF THE POSITION
- Ensure timely and accurate processing of opening, closure and static data maintenance (e.g. blocking/unblocking of account, Relationship Manager reassignment, Agent and Counterparty records in the Bank’s various systems
- Ensure new account opening welcome pack with relevant enclosures are accurately processed and sent without delay to Client
- Conduct name searches for requests from Compliance / Legal
- Timely and accurate processing of e-banking applications / modifications / cancellations, mailing addresses and conditions changes for clients and agents
- Handle returned mails for client portfolios
- Manage ad-hoc client statements and advices printing requests
- Perform signature verifications of the client forms
- Support the team in user acceptance testing and procedures documentation
- Understand and possess good knowledge of system/business requirements in how Client/Counterparty/Agent records are maintained/derived
- Strong commitment to quality service and a desire to drive innovation and continuous process improvement initiatives
- Support any ad-hoc tasks / requests as assigned from time to time
working location: East, opp. EXPO mrt
If you are interested, please sendyour updated CV to jency.chan@tangspac.com or apply via the link.
EA Reg No: 25C2690
EA License: R22105542
Only shortlisted candidates will be notified.