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jpmc-dev8.fa.oraclecloud.com/CX

Data Operations Analyst

Posted Updated
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You are a strategic thinker passionate about driving solutions in Market Analytics & Reporting. You have found the right team.

As a Market Analytics & Reporting Professional within our Market Analytics & Reporting Team (MART), you will be responsible for setting and improving our organizational objectives, and ensuring their consistent accomplishment.

Job responsibilities:

  • Analyze large datasets from various systems to derive meaningful insights.
  • Manage BAU, ad-hoc tasks, and queries independently.
  • Gather, understand, and document business requirements, including BRDs and Functional Specifications.
  • Collaborate closely with the technology team to explain requirements and test developed solutions.
  • Perform UAT in coordination with Operations Leads.
  • Interact with other Tech teams for system inputs and enhancements.
  • Manage projects end-to-end, ensuring quality output within timelines.
  • Communicate progress to senior management and escalate issues timely.
  • Liaise with global technology and operations teams for potential re-use.
  • Adhere to key control, regulatory, and audit standards.
  • Drive process improvement initiatives across regional and global projects.

Required Qualifications, Capabilities, and Skills:

  • Graduate or Post-Graduate with at least 6 years of experience in operations and MIS reporting.
  • Proficient in data analysis, data mining, and system analysis.
  • Experienced in UI technologies such as Qliksense or Tableau.
  • Strong business knowledge in Investment Banking, including product, process, and system knowledge.
  • Ability to think and act strategically, dealing with day-to-day issues and executing projects.
  • Excellent attention to detail and ability to know when a deep-dive approach is appropriate.
  • Ability to drive results through a "hands-on" approach.
  • Excellent verbal and written communication skills.
  • Skilled in MS Office applications, including Outlook, PowerPoint, Excel, Word, Access, and Project.
  • Ability to operate effectively in a dynamic environment with tight deadlines.

Preferred Qualifications, Capabilities, and Skills:

  • Alteryx experience is a plus.
  • Ability to understand and work on SQL.
  • Good understanding of Software Development Lifecycle and Agile methodology.
  • Strong analytical and problem-solving skills.
  • Flexibility to work global hours.

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