Data Platform Operations Engineer - Incident & Change
Summary
Oversees incident response and change coordination for NAB’s data platforms, ensuring fast, customer-centric workflows while maintaining governance, metrics, and documentation across teams.
National Australia Bank (NAB) is seeking an Associate Engineer (Operations Support) to join its Data Platform Operations. In this role you’ll help govern incidents, coordinate change processes, and run the Data Platforms Change forum to move work with speed while keeping customers central to every decision.
You’ll review changes, produce metrics, and support incident resolution across multiple teams, including service delivery, data engineers, and L3 support, ensuring audits and documentation