Data Scientist - Contact Intelligence

Job Description Insight Global's healthcare client is seeking a Data Scientist to join their AI Enabled Call Center Efficiency and CEX team. In this role, candidates will design, develop, and deploy NLP and LLM-powered models that extract meaning, intent, outcomes, and sentiment from call, chat, and other digital interactions. Candidates will help translate complex data into actionable insights, ensuring AI-driven solutions are not only built, but adopted and impactful. The team partners closel…