Data Scientist - Customer Services
Posted
Summary
A 10-month contract Data Analyst/Data Scientist joining a global SaaS company's Customer Success Data Science team at Farringdon, Central London. The role improves how customer success is measured and delivered across customer experience, digital experience, service delivery and supportability, partnering with cross-functional teams so data informs strategy and customer journeys.
Our Global SaaS client is now seeking an experienced Data Analyst to join their Global Customer Success Data Science Team for a 10-month contract. You’ll play a pivotal role in improving how they measure and deliver customer success, driving impact across Customer Experience, Digital Experience, Service Delivery, and Supportability. You will partner closely with cross-functional teams, and ensure that data informs strategy, enhances customer journeys, and scales operational excellence. Key Resp…