Data technologist level 7
Requirements Grade 12 certificate plus a Diploma in Information Technology or A+, N+ and MCSE qualifications. A minimum of 3 years appropriate experience in Information Technology. Knowledge of service level agreement, quality management, GPG's regulations, policies and procedures, customer relationship management. Skills: Technical skills, planning and organising, reasoning skills, analytical skills and problem solving, good communication skills (verbal and written). Advanced computer literacy, innovation and continuous improvement, report writing skills, customer service skills and information management. Duties Perform hands‑on fixes at the desktop level. Install and upgrade software, install hardware. Implement file backups and configure systems and applications. Perform preventive maintenance. Check and clean workstations, printers and peripherals. Analyse information and evaluate results to choose the best method to solve problems. Provide telephone support services, including support of departmental mobile phones. Coordinate the repair and replacement of hardware equipment. Assist in coordinating special projects, including network–related work. System installation, backup, maintenance and problem solving. Assist and provide support on WAN/LAN and other technology as requested. Update anti‑virus definition files. Monitor network servers and provide internet and intranet user support. Produce statistics and management reports relating to the regional office. Take ownership of user problems and follow‑up the status of the issue on behalf of the user. Provide basic training on MS Office applications used within the hospital. Log calls on the Track‑it system if and when the helpdesk operator is not available. Provide IT audit for all IT equipment. Coach and mentor interns and learners on job shadowing. Provide technical support for all transversal applications. Interpret and translate customer requirements. Perform quality checks and elevate calls. Participate in all IT projects.
Employer: Department of Health
Closing Date: 05-08-2026
Gauteng Department of Health is guided by the principles of Employment Equity. People with disabilities are encouraged to apply. #J-18808-Ljbffr