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Database Administrator/ L2 Database Administrator

Summary

Manages and maintains MS SQL databases, Active Directory, and Windows services for a client, troubleshooting issues and ensuring SLA compliance in a fast-paced outsourced IT support role.

Database Administrator / L2 Database Administrator

Employment Type: Contract

Monthly Salary: $4200 - $5000 + Offsite stand‑by allowance $200

  • 1-year outsourced contract (renewable & convertible)
  • $4200 - $5000 + Offsite stand‑by allowance $200
  • Mon – Fri: 8:30am – 6pm
  • Ang Mo Kio
Job Responsibilities
  • Administrating Active Directory and Windows Update Services
  • Manage and maintain all Active Directory objects, DNS records and Group Policies, handling requests for creation and removal of related items
  • Assisting the Support Engineer or Software Engineer in problem resolution beyond the capability of the 1st Level Support Staff.
  • Performing system recovery if needed.
  • Escalating unsolvable problems to the 3rd Level Support Staff and reports the escalation to superior.
  • Ensuring that the System runs according to contractual specifications after problem resolution.
  • Providing advice on system / database performance monitoring and tuning.
  • Ensuring deployments of approved patches/releases are implemented accordingly to Change Request.
  • Complete all Service Requested accordingly to SLA timeframe.
  • Assisting the Customer in the verification, isolation and/or provision of a temporary work‑around for the problem logged beyond 2nd Level Support Staff capability.
  • Escalating unsolvable system problems and service request to the OEM/Vendor for technical support.
  • Coordinating system development tasks to include design, integration and formal testing on the Change Request.
  • Overseeing all transitions into production on the Change Request.
  • Developing and complete actions in system specifications, technical and logistical requirements and other disciplines on the Change Request.
  • Creating and maintaining programmatic and technical documentation to ensure efficient planning and execution on the Change Request.
  • Managing and documenting system configurations on the Change Request.
  • Perform troubleshooting and resolve incident based on SLA.
  • Generating the relevant administrative records and reports.
Period

1-year outsourced contract (renewable & convertible)

Location

Ang Mo Kio

Working Hours

Mon – Fri: 8:30am – 6pm

$4200 - $5000 + Offsite stand‑by allowance $200

Job Requirements
  • Minimum Diploma, preferably IT or Engineering‑related
  • Minimum 1‑2 years of working experience in DBA and operation management in MS SQL Enterprise Server
  • Proficient in Linux / Unix environment shell scripting
  • Familiar with virtualization technologies
  • Experience in setting up and supporting database mirroring, failover clustering would be advantageous
  • Relevant working experience as an MYSQL/ MARIA DB / MS SQL Database Administrator in production environment would be advantageous
  • Managing experience of MS SQL servers (2016, 2019, 2022)
Preferred Skills
  • Strong understanding in Database clustering techniques and operations
  • Past working experience in Cloud environment is an advantage
  • Able to handle demanding service response and recovery turnaround
  • Able to manage daily support tasks to meet stringent SLA requirements
  • Excellent scheduling and multitasking skills
  • Meticulous and process‑oriented
  • Good, hard‑working attitude with ability to work well under pressure
  • Good communication skills English (written, spoken) to liaise with native English‑speaking clients
  • Good analytical skills with ability to work with others to resolve problems
  • Good organization skills, with ability to properly document and track information
  • Preferably with Microsoft Certification and/or ITIL certification
  • Dynamic, customer oriented, experience working in a fast‑paced environment
  • Committed and motivated individual and willing to work odd hours at times when required
Application Instructions

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates will be notified.

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