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eeho.fa.us2.oraclecloud.com/CX

Database & Cloud Engineer

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The successful candidate will join a dynamic team, offering hands-on database support and the chance to work with emerging technologies. This role is ideal for experienced DBAs or engineers looking to expand their expertise in Oracle, cloud, and AI technologies.

  • Provide direct database support to enterprise customers in Hong Kong, focusing on Oracle Database 19c and Exadata.
  • Troubleshoot and resolve technical issues related to Oracle Database and Exadata environments, including Linux and hardware infrastructure.
  • Implement and manage database migration projects, ensuring smooth transitions.
  • Contribute to cloud, AI, and non-Oracle database projects based on customer requirements.
  • Work collaboratively with customers and technical teams to investigate and address database-related challenges.
  • Develop expertise in new technologies and apply this knowledge to enhance customer projects.
  • Stay updated with the latest industry trends and best practices in database and cloud engineering.
  • Document and communicate technical solutions and recommendations effectively.
  • Ensure high levels of customer satisfaction through timely and efficient support.
  • Actively participate in knowledge-sharing sessions to enhance team capabilities.

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