Database & Reporting Manager
Description
Reporting to the Head of Finance, with a dotted-line reporting relationship to the Vice President for Advancement, the Database & Reporting Manager serves as the primary contact for Salesforce administration and for advancement systems and tools. The role allocates 50% of its time to Salesforce and Advancement and 50% to other departments, including Admissions, Mission, Marketing, Technology, HR, and Facilities. The manager translates business needs into a proactive portfolio of reliable, self-service reports and dashboards, with a focus on data and reporting. Routine gift data entry is performed by a separate role.
All Hill-Murray employees are expected to support, model, and champion Hill-Murray's mission statement: Hill-Murray empowers students to reach their fullest potential by inspiring them to utilize their God-given strengths to become leaders who will make a positive difference in the world.
RESPONSIBILITIES
Salesforce and Advancement Support — 50%
Salesforce Administration and Data Quality:
- Serve as the primary contact for Salesforce administration, configuration, user support, and advancement systems; coordinate with IT and vendors as needed.
- Maintain accurate, consistent, and secure constituent records; establish data standards, validation rules, duplicate management, and documented procedures.
- Manage data integrations with online giving, event, wealth screening, matching gift, and other software.
Advancement Reporting and Financial Integrity:
- Design and maintain fundraising reports and dashboards for the President, Vice President for Advancement, Foundation Board, and staff, including goals, campaigns, donor retention, participation, and giving trends.
- Define gift, pledge, receivable, and matching gift reporting requirements; establish controls and exception reports to validate records maintained by gift data-entry staff.
- Develop reconciliation reporting between Salesforce and accounting, investigate discrepancies, and maintain audit-ready documentation.
Prospect Management and Donor Stewardship:
- Support prospect research, wealth screening, and portfolio development; maintain prospect ratings, profiles, assignments, and cultivation, solicitation, and stewardship tracking.
- Maintain reliable histories of giving, relationships, communication preferences, and engagement data; create audience segments and mailing lists for campaigns, events, and communications.
- Train Advancement staff on Salesforce capabilities, reporting, and data standards; support personalized stewardship and analyze campaign performance with the Communications Manager.
Schoolwide Data and Reporting Support – 50%
Data and Reporting Inventory:
- Inventory data, existing reports, ownership, definitions, and integrations across Salesforce, Blackbaud Financial Edge, TADS, EduTrak, Infinite Campus, and other school systems.
- Document how data connects across systems; identify authoritative sources, common identifiers, quality gaps, and opportunities to consolidate information.
- Drive future state organizational reporting strategy.
Business Partnership and Self-Service Reporting:
- Work with department leaders to interpret business questions, define reporting requirements, and prioritize a reporting portfolio aligned with operational and strategic needs.
- Build and maintain consolidated reports and dashboards to help leaders monitor performance, identify trends, and make cross-departmental decisions.
- Shift recurring requests into self-service reporting with clear definitions, filters, refresh schedules, and user guidance; train staff to access and interpret results.
Governance and Continuous Improvement:
- Maintain a report catalog documenting purpose, audience, owner, source data, calculations, and refresh cadence; retire duplicate or unused reports.
- Validate reporting accuracy with business owners; establish appropriate access and confidentiality controls for donor, student, family, employee, and financial information.
- Automate recurring reporting where practical, document procedures, and coordinate system and reporting improvements with Technology and vendors.
