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Database Subject Matter Expert (SME) – Microsoft SQL Server

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Salary: RM 8,500 – RM 12,750 per month

About the role

The Database Subject Matter Expert (SME) is responsible for the administration, maintenance, optimization, and support of Microsoft SQL Server platforms across cloud and on-premises environments. The role serves as the technical authority for database services, ensuring high levels of availability, performance, security, and resilience for business-critical systems.

Key responsibilities

  • Administer, monitor, and maintain Microsoft SQL Server databases across enterprise environments.

  • Ensure database availability, performance, capacity, security, and operational stability.

  • Design, implement, and support high-availability and disaster recovery solutions, including Always On Availability Groups, clustering, replication, and backup/recovery strategies.

  • Perform database performance analysis and optimization, including query tuning, indexing strategies, and execution plan review.

  • Lead database upgrade, migration, patching, and modernization initiatives.

  • Implement and maintain database security controls, access management, encryption, and compliance requirements.

  • Develop and maintain automation scripts and operational processes using T-SQL and PowerShell.

  • Troubleshoot and resolve complex database incidents and conduct root cause analysis for recurring issues.

  • Collaborate with application, infrastructure, and cloud teams to deliver reliable and scalable database services.

  • Provide Level 3 support for production environments and participate in major incident management activities.

About you

  • Bachelor's Degree in Computer Science, Information Technology, Engineering, or a related discipline.

  • Minimum 10 years of experience in Microsoft SQL Server database administration.

  • Proven experience supporting enterprise-scale database environments across cloud and on-premises platforms.

  • Strong expertise in Microsoft SQL Server (2016/2019/2022), Azure SQL Database and Azure SQL Managed Instance, database performance tuning and optimization, high availability and disaster recovery solutions, backup, recovery, and data protection strategies, and T-SQL and PowerShell scripting.

  • Sound understanding of database security, access controls, encryption, and compliance requirements.

  • Excellent analytical, problem-solving, and stakeholder management skills.

  • Microsoft certifications such as DP-300, AZ-104, or AZ-305 (preferred).

  • Experience with Azure Monitor, Log Analytics, Azure Arc, and Infrastructure as Code (Terraform or Bicep) (preferred).

  • Familiarity with ITIL-based service management practices (preferred).


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