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DayDream Verification Specialist

Open 62d

About DayDream

DayDream helps dentists serve their patients. We support dental offices behind the scenes — with clarity, consistency, and care — so providers can focus on what matters most. We're a fast-growing, remote-first team that believes in doing good work and being good to each other while we do it.

About the Role

We’re looking for an experienced Verification Specialist to join our team. In this role, you’ll complete accurate, detailed insurance verifications each day and help guide the evolution of the verification software we use and build.

This position is perfect for someone with deep in-office experience, strong attention to detail, and a collaborative mindset. You’ll work independently, communicate clearly with teammates, and help improve the tools that support our work.

What You'll Do

  • Complete insurance verifications daily, gathering breakdowns from payer portals and phone calls

  • Input insurance information accurately into Open Dental or similar PMS

  • Use our internal verification software and provide feedback to improve it

  • Collaborate with teammates to support workflow and maintain service quality

  • Prioritize and manage tasks to meet daily deadlines with high accuracy

What You'll Bring

  • 8+ years of dental office experience, specifically in insurance verification

  • Strong proficiency in Open Dental or other dental PMS

  • Experience using Google Workspace (Docs, Sheets, Gmail, etc.)

  • Clear communication skills and the ability to work independently

  • Meticulous attention to detail and a proactive, solution-oriented mindset

  • A bachelor's degree is a plus, but not required

Compensation & Benefits

  • Competitive hourly pay

  • Medical, dental, and vision insurance with some plan premiums 100% covered for employees

  • Medical and dependent care FSA options

  • PTO and sick time accrue from day one

  • 9 paid holidays annually

  • Company-provided laptop

We’re here to build better systems, stronger teams, and a more thoughtful approach to dental billing. If that sounds like your kind of work, we’d love to hear from you.

DayDream is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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What this application asks

ashby

Full Name, Email, Resume

  • Phone Number
  • Do you currently work for DayDream? yes / no
  • Are you legally authorized to work in the United States? yes / no
  • Will you now or in the future require employer sponsorship to work in the U.S.? yes / no
  • What is your  desired salary?
  • How many years of dental verification experience do you have?
  • How many years of remote work experience do you have?
  • Which dental softwares do you have experience with? choose any
  • Which dental software do you prefer to work in or like the most?
  • Which processes do you have experience with? choose any
  • What aspect of dental billing do you enjoy the most?
  • What aspect of dental billing do you enjoy the least?
  • Which of the following CDT codes is for SRP? choose any
  • Why are you interested in a remote position? written answer
  • Describe how you would troubleshoot if a dental software platform suddenly stopped saving updates while you were entering insurance info. written answer
  • Which of the following services usually falls under major coverage? choose one
  • What attachments would you include with submission of D2740 and D2950? written answer
  • You receive a denial for D4910 because the plan requires periodontal history. Please describe how you would proceed with processing this claim. written answer
  • What’s one tech tool or platform you’ve used that helped make your billing or admin work faster or more organized? How did you use it? written answer
  •  You sit down to start your remote workday, but your computer doesn’t turn on. Walk us through what you would do next. written answer
  • Which payor portal is your favorite to use? Why? written answer
  • What should you always ask when verifying orthodontic benefits? choose one
  • What's one thing you'd like us to know about you? written answer

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