DDD Program Coordinator

Program Coordinator – DDD Services

Company: iCare Health Services LLC
Location: Phoenix, AZ (Corporate Office)
Job Type: Full-Time
Schedule: Monday–Friday | 3 Days in Office, 2 Days in the Field

Job Summary

iCare Health Services LLC is seeking a dependable, organized, and motivated Program Coordinator to assist with overseeing our DDD Group Homes, Day Programs (DTA), and Home and Community-Based Services (HCBS).

The ideal candidate will have experience working with individuals with developmental disabilities, strong leadership skills, and knowledge of Arizona DDD requirements.

This position will be based at our corporate office in Phoenix, Arizona, with three days spent in the office and two days conducting site visits at assigned locations.

Key Responsibilities

• Provide daily operational support to assigned Group Homes, Day Programs, and HCBS services.

• Conduct monthly audits to ensure compliance with DDD regulations and company policies.

• Visit assigned locations to monitor member care, safety, cleanliness, staffing, and documentation.

• Assist managers with staffing concerns, scheduling, and maintaining required staffing ratios.

• Review member documentation, incident reports, and compliance records for accuracy.

• Identify areas of concern and assist with implementing corrective action plans.

• Support and guide program managers and direct support professionals.

• Ensure member rights, dignity, safety, and person-centered care are maintained.

• Communicate regularly with leadership regarding program operations and concerns.

• Assist with employee training, compliance monitoring, and quality improvement initiatives.

Qualifications

• High school diploma or GED required.

• Previous experience working with individuals with intellectual or developmental disabilities preferred.

• Experience in DDD Group Homes, Day Programs, HCBS, or related services strongly preferred.

• Previous supervisory, management, or leadership experience preferred.

• Knowledge of Arizona DDD regulations and compliance requirements.

• Strong organizational, communication, and problem-solving skills.

• Ability to manage multiple locations, responsibilities, and deadlines.

• Valid driver's license and reliable transportation required.

• Ability to complete required background checks and maintain necessary certifications.

Work Schedule & Location

This is a full-time position based at our Phoenix corporate office.

• 3 days per week: Working at the corporate office.

• 2 days per week: Conducting on-site visits to assigned Group Homes, Day Programs, and HCBS locations.

Specific office and field days will be determined by leadership based on operational needs. Additional flexibility may be required for audits, emergencies, and program needs.

Why Join iCare Health Services?

At iCare Health Services, we are committed to providing quality, person-centered services to individuals with developmental disabilities. We are looking for someone who takes initiative, values teamwork, maintains accountability, and is passionate about making a positive difference in the lives of the individuals we serve.

Apply today to join our team!

Job Requirements

• High school diploma or GED required.

• Article 9, P.R.O.U.D training, First aid and cpr

• Previous experience working with individuals with intellectual and developmental disabilities preferred.

• Experience in DDD Group Homes, Day Programs (DTA), or HCBS services strongly preferred.

• Previous leadership, supervisory, or program management experience preferred.

• Knowledge of Arizona DDD regulations, policies, and compliance requirements.

• Strong organizational, communication, leadership, and problem-solving skills.

• Ability to oversee multiple programs, manage deadlines, and complete monthly audits.

• Ability to work independently and collaboratively with management and staff.

• Strong attention to detail and ability to maintain accurate documentation.

• Must have a valid driver's license and reliable transportation.

• Must successfully complete required background checks and maintain applicable clearance requirements.

• Must maintain all required certifications and training.

• Must be available to work 3 days per week at our Phoenix corporate office and 2 days per week conducting site visits.

• Must be flexible to travel to assigned locations and respond to operational needs as required.