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Adecco - Recursos Humanos

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DE Sales Coach [329-000409-1]

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Description

Career Opportunity - Sales Coach (German Market)

Location: Portugal (Fully Remote)
Schedule: Monday to Friday - rotating shifts (07:00-16:00, 08:00-17:00, 09:00-18:00)
Contract: Permanent Contract with 6 months' probation period

Are you an experienced sales professional with a passion for coaching and developing talent? Do you enjoy helping others achieve their full potential while driving outstanding commercial results? If so, we have the perfect opportunity for you!
Join our Customer Service operation and play a key role in building a high-performance sales culture.

Your Responsibilities:
. Supporting agents and team leaders in daily business through coaching, side-by-side & Call listening, sales conversation techniques, objection handling and closing skills
. Organize and facilitate small-group workshops to encourage knowledge sharing and best-practice exchange among agents
. Support the implementation of monthly sales initiatives and contribute to the achievement of sales tar-gets
. Analyze sales performance data, present insights to management, and provide actionable recommenda-tions
. Introduce, train, and promote the effective use of sales tools and systems
. Collaborate closely with team leaders and agents on performance improvement, sales effectiveness, and customer satisfaction
. Conduct regular call quality reviews and identify recurring improvement opportunities
. Monitor the effectiveness of coaching initiatives and recommend continuous improvements
. Share success stories and best practices across teams to drive a high-performance sales culture
. Identify training needs based on sales results, quality metrics and customer feedback
. Reporting progress and planning to the Operation Manager & Head of for Platinum
. Handling in and outbound calls if required

What We Offer:
. Permanent contract directly with the company;
. Fully remote working model;
. Competetive salary package including performance incentives and allowances;
. German language bonus;
. Attratrive bonus structure;
. Health insurance from day one;
. Ongoing training and career development opportunities;
. The opportunity to ake a real impact within a premium customer service organization.

Ready to take the next step in your career? Apply now and help build a high-performing sales team where your expertise and coaching skills will make a difference every day!

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