Unknown company
Dealer (Dual Rate Floor Supervisor)
Summary
Oversee casino table games, handle chips and currency, and supervise dealers while ensuring compliance with gaming rules and customer service standards.
Essential Job Functions (Dealer):
- Deals various table games.
- Handles currency and chips.
- Protects bankroll.
- Follows house rules and dealing procedures.
- Monitors layout at all times.
- Must have ability to meet tasks and responsibilities as assigned by the Marine and/or Security departments during times of emergency or otherwise, as required of the crew of a Coast Guard certified vessel.
Essential Job Functions (Floor Supervisor):
- Supervises dealers within designated area of pit.
- Issues markers/credit.
- Orders fills and credits.
- Verifies financial transactions at table.
- Monitors betting and playing action.
- Arbitrates customer disputes.
- Rates customer play.
- Establishes customer base.
Other Job Functions:
- Perform miscellaneous duties as assigned.
- Provide service to internal and external customers which reflects the company culture of Satisfaction, Togetherness, Appreciation and Recognition. (S.T.A.R.)
- Responsible for immediately informing on-site IGC Agent on duty, Security and Supervisor on Duty of any Internal Control or State Regulation violations related to gaming activity of which you commit, witness or become aware; must report pursuant to company Self-Reporting Policy.
Job Qualifications:
- Experience Required: Three years prior experience as a Dealer.
- Education Required: High school diploma or equivalent.
- Skills, Knowledge and/or Abilities Required: Thorough knowledge of several games including at least two main games (Craps, Roulette, Blackjack, or Poker); ability to communicate effectively with others.
- Licenses, Certifications, Bonding, and/or Testing Required: Indiana Gaming Commission Occupational License - Level 2.
- Other Specialized Requirements: Ability to move around casino floor during entire shift; ability to simultaneously watch four to six tables; ability to hear all necessary dealer calls from four tables away.