Dealer Sales Administrator - Logistics

Dealer Sales Administrator - Logistics

At Yanmar Compact Equipment North America, Building With You is more than a tagline. It's our commitment to supporting our customers, empowering our dealers, and creating lasting partnerships that drive success. We design, manufacture, and support a complete range of compact equipment — including compact track loaders, mini excavators, wheel loaders, and construction equipment — for markets such as construction, landscaping, utility, land management, and agriculture. Products are sold primarily through a third-party, independent dealer network.

The Dealer Sales Administrator – Logistics plays a crucial role in overseeing and managing the flow of products from the sales generated by the commercial team to our dealers and customers. This position is focused on driving operational excellence and optimizing logistics processes to ensure efficiency and effectiveness.

Key Responsibilities

· Manage logistics operations for imported and locally manufactured products and attachments.

· Collaborate closely with Sales Administration, Production, Sales, and other departments to ensure effective coordination and communication throughout the logistics process.

· Align transportation plans with production schedules and external 3PL warehouse operations.

· Coordinate with the Sales Administration team and dealers to schedule shipments and ensure timely delivery.

· Coordinate inbound and outbound freight, shipment scheduling, and delivery tracking.

· Coordinate shipping documentation and cross-border requirements with appropriate internal teams, customs brokers, and logistics partners.

· Develop and maintain strong relationships with carriers, freight forwarders, customs brokers, and other logistics partners.

· Identify and resolve shipment delays, transportation exceptions, freight damage, and claims; promptly escalate material risks.

· Monitor freight costs and optimize transportation methods to reduce expenses while maintaining service levels.

· Develop, implement, and maintain logistics performance KPIs.

· Track and report logistics activities and KPIs, providing insights to management for decision-making.

· Lead initiatives to improve logistics processes, workflows, and operational efficiency.

· Build expertise in export logistics to better support customers outside North America.

· Develop expertise in EPA import-processing requirements.