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Dealer Salesperson

POSITION OVERVIEW

  • Primarily responsible for providing exceptional service to customers in their buying experience through customer relations, product knowledge,
  • and providing a positive buying atmosphere.

JOB DUTIES

  • Sales efficiency through product knowledge, company standards, and customer/company expectations
  • Keep abreast of incoming inventory, features, accessories, etc. and how they benefit the customer
  • Know and understand equity and values, and be able to explain depreciation to the customer
  • Customer relations
  • Team efforts
  • Follow up
  • Must follow all company safety policies and procedures and immediately report any and all accidents to a manager or supervisor
  • Establish personal income goals that are consistent with dealership standards of productivity, and devise a strategy to meet those goals.

POSITION REQUIREMENTS

  • High School Diploma or GED
  • Some customer relations experience
  • Must be able to qualify for a Sales license
  • Valid driver’s license C
  • lean MVR – Demo vehicles (including test drives)
  • Exceptional industry knowledge – makes, models, features, etc.
  • Professional appearance
  • Basic computer skills

CHARACTERISTICS

  • Modesty – customers do not respond well to bravado and arrogance
  • Conscientiousness
  • Achievement Orientation
  • Self-Motivated - Not easily Discouraged
  • Business acumen – focused on building repeat customers & referrals
  • Excellent Listener
  • Accountability

See also

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