Dealership Parts Counter
Summary
Provides parts counter services at an auto dealership, serving customers and technicians by managing orders, tracking deliveries, processing returns, and organizing repair documentation. Role involves physical tasks like unloading shipments, stocking shelves, and lifting up to 50 lbs.
Provides high level of service to internal and external customers
Notifies the service advisor and the customer when special ordered parts have been received
Follows up on back-ordered parts
Ensures that all charge sales are signed by the customer
Ensures that all customers receive their copy of the invoice
Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified
Issues and tracks requested shop tools to technicians
Keeps orderly records of all repair orders, invoices, insurance estimates, and special order parts
Sets up orders for daily shipment, delivery, or pick-up
Unloads deliveries and stocks shelves
Must be able to lift 50 lbs.