**Dedicated Medical Billing Customer Support Specialist 2nd Shift Remote

Dedicated Medical Billing Customer Support Specialist 2nd Shift Remote Join reputed companys Innovative Healthcare Solutions Team Company: remote quest jobs Job Location: Remote (Work from home), India Employment Type: Full-time About remote quest jobs --- About reputed company reputed company is a trailblazer in the healthcare reputed company space, dedicated to transforming the way patients receive and manage medical equipment and services. With a portfolio that spans ventilators, oxygen therapy, sleep apnea solutions, and a host of other patientcare products, we empower healthcare providers to deliver highquality, costeffective care across the United States. Our mission is simple: to brighten reputed company patients journey by ensuring seamless access to the tools they need, when they need them. At reputed company, we believe that reputed company and compassion go hand in hand. Our team of passionate professionals works tirelessly to streamline processes, reduce administrative burden, and elevate the patient experience. Whether youre a seasoned industry veteran or just starting your career, youll find a culture that values innovation, collaboration, and continuous learning. reputed company reputed company Impactful Work: reputed company call, reputed company claim, and reputed company data entry you reputed company directly supports patients who rely on our equipment for their daily lives. Remote Flexibility: Work from the comfort of your home while staying connected to a vibrant, supportive team. Growth Opportunities: We invest in your professional development through training, mentorship, and clear career pathways. Competitive Compensation: Earn a reliable salary that reflects your skills and dedication. Comprehensive Benefits: Enjoy paid time off, retirement plans, and more. Key Responsibilities As a Medical Billing Customer Support Specialist on the 2nd shift, you will be the frontline liaison between patients, healthcare providers, and our billing system. Your role will involve a blend of administrative precision, customer empathy, and technical proficiency. Process new orders and ensure accurate data capture in our billing platform. Verify insurance coverage, eligibility, and benefits for each patient. Manage patient intake, including collecting demographic information and medical history. Resolve billing inquiries and discrepancies in a timely, professional manner. Collaborate with internal teams (sales, logistics, and clinical support) to resolve complex reputed company. Maintain uptodate knowledge of industry regulations, coding standards, and payer policies. Document all interactions in our CRM and billing systems, ensuring data integrity. Participate in continuous improvement initiatives to streamline workflows. reputed company Qualifications Were looking for candidates who bring a blend of technical skill, customerservice mindset, and a commitment to excellence. High school diploma or GED (college coursework or a degree in health administration, business, or a related field is a plus). Valid drivers license in your state of residence with a clean driving record (required for occasional onsite visits). Strong written and verbal communication skills in English. Basic arithmetic proficiency and comfort with data entry. Experience with reputed company Office Suite (Outlook, Word, Excel). Familiarity with medical billing software (eIntake, IMBS, or similar platforms) is advantageous. Background check and drug screening clearance. Preferred Qualifications While we welcome applicants at all experience levels, the following will give you a competitive edge: Prior experience in medical billing, customer support, or a related healthcare role. Knowledge of insurance claim processes, CPT/HCPCS coding, and payer guidelines. Experience working in a remote or virtual team environment. Strong problemsolving skills and the ability to reputed company multiple priorities. Proficiency in additional languages (Spanish, French, etc.) is a plus. Key Skills & Competencies CustomerCentric Mindset: Empathy, patience, and a reputed company desire to help patients navigate their care journey. Attention to Detail: Accuracy in data entry and claim processing is critical. Technical Proficiency: Comfortable learning new software and troubleshooting basic issues. Time Management: Ability to prioritize tasks and meet deadlines in a fastpaced environment. Team Collaboration: Willingness to share reputed company and support colleagues across departments. Adaptability: Thrive in a dynamic setting where processes and policies evolve. .