DEI-Project Coordinator
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Summary
A project coordinator at TÜV SÜD handling customer service for the ENE Jiangsu region: creating purchase orders, verifying sub-contracts, processing payments, maintaining customer/project databases and E-files, and coordinating projects between sales, engineers, and customers. Requires a college degree, good computer skills, and English proficiency.
I. Position Summary
This position is responsible for customer service activities focus on ENE Jiangsu Region.
II. Job Responsibilities
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- Create purchase orders, collect and check sub-contracts; 40%
- Submit the payment and clean up the order income and maintain the customer and project database; 25%
- Maintain and upload E-file to system and server;15%
- Coordinate projects among sales, engineers and customers during the whole process; 10%
- Support the team daily work;5%
- Provide timely feedback to the company on customer perceptions of the company;5%
III. Job Requirements
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- College degree or above;
- Customer service experiences is preferred;
- Diligence, self-motivation, self-improvement and strong teamwork spirit;
- Good communication and interpersonal skills;
- Can work independently and efficiently; can work under pressure;
- Good computer skill; Good command of English.