DELEGATE & TRAVEL MANAGER - EVENT AGENCY
At egg we make experiences. Real ones.
The kind that take creativity, sharp thinking, attention to detail and, every now and then, a sense of humour when everything changes five minutes before launch.
We work across countries, cultures and clients, so things move fast and no two days look the same. That's part of what we enjoy. It also means we need people who can stay calm under pressure, take ownership and care about getting things right.
Which brings us to you
You're someone who brings structure where others see complexity.
You enjoy coordinating moving parts, keeping data accurate, solving problems before they become issues and making sure participants have a smooth experience from registration through to travel and event attendance.
You can work independently, stay organized when priorities shift and remain calm when deadlines are tight. You're comfortable managing large volumes of information, working across multiple systems and collaborating with internal teams, suppliers and attendees.
What you’ll be doing
Manage the full delegate journey, including registration, communication, travel coordination and attendee support
Coordinate travel bookings and related logistics while ensuring compliance with client and project requirements
Maintain accurate participant data, reporting and tracking through event and CRM platforms
Act as the primary contact for delegates, resolving issues professionally and efficiently
Collaborate closely with Project Managers, suppliers and client stakeholders to ensure seamless event delivery
Identify opportunities to improve processes, reporting and delegate management workflows through technology, automation and AI
What you’ll bring
(We really mean it. Candidates who do not meet the following criteria will not be considered.)
Experience & skills
3+ years of experience in delegate management, participant management, travel coordination or event operations
Experience working within the pharmaceutical and/or healthcare industry
Strong travel booking experience, including managing complex attendee travel arrangements
Advanced Excel skills and confidence working with large data sets, reporting and data quality management
Strong digital and technical skills, with the ability to quickly learn and work across multiple platforms and tools
Ability to work independently, manage competing priorities and maintain attention to detail in a fast-moving environment
Fluent in spoken and written English and German
How we work at egg
Things move fast here. Priorities shift. Clients expect excellence.
The people who thrive at egg tend to:
Take ownership and get things done
Stay calm when priorities change
Focus on outcomes and quality
Be comfortable with ambiguity
Look for smarter ways of working, including AI and technology
Balance creativity with structure and execution
Bonus points if...
Experience with delegate management platforms such as Cvent
Experience managing small events independently
Knowledge of pharmaceutical compliance requirements and healthcare regulations
What we bring to the table
Flexible working setup (remote in some places, hybrid in others)
Competitive salary + performance-based bonus
Home office / tech stipend, lunch vouchers
Smart, supportive colleagues who genuinely enjoy working together
International career opportunities + annual global offsite in somewhere excellent
Free coffee, pet-friendly offices and a culture that cares about people as much as performance
(Yes, the coffee is good. We're not monsters.)
The hiring process
Online application (you’ve swiped right)
First intro call (we’ve swiped right too — let’s see if there’s chemistry)
First interview (time to crack things open a bit)
Second interview (meet the family — don’t worry, they’re mostly well-behaved eggs)
Offer (we’re in love. hope you are too)
The most important bit
At egg, feedback goes in all directions: up, down and sideways. We believe accountability and kindness can coexist.
It’s okay to make mistakes here, as long as we own them, learn from them, and don’t keep serving them sunny-side up forever.
We’re proud of a team made up of people from all walks of life, backgrounds and perspectives. We believe this makes our work better, our thinking sharper, and our outcomes stronger.
We welcome applications from all genders, including transgender and non-binary people, as well as BIPOC communities, LGBTQ2S+ communities, and people with visible and non-visible disabilities.
We are also an ESG-driven company committed to making a positive impact beyond our own walls.