Deli Team Member FOH

WHO WE ARE

We’re a community-owned natural foods grocery store passionate about high-quality food, sustainability, and the cooperative business model. Our mission is rooted in serving our community while creating a workplace that is inclusive, engaging, and supportive. We strive to set a high standard for employment practices by fostering a culture of respect, integrity, and growth. We’re looking for positive, self-motivated people who take pride in delivering excellent customer service, value the quality of their work, show up reliably for their team, and enjoy working together to make a meaningful impact every day.

Job Title: Deli Team Member

Reports to: Prepared Foods Managers

Status: Non-Exempt, Union Classification Level 1

Shift: Sunday-Wednesday 10:45am-6:45pm

POSITION SUMMARY

As a Front-of-House Deli Team Member, you’ll be the friendly face of our deli, providing excellent customer service while setting up and maintaining the deli cases, hot bar, and salad bar. You’ll prepare espresso drinks, stock Grab & Go products, and support both customer-facing and back-of-house tasks in a dynamic, cooperative environment. This role requires a customer-focused, fast-paced, and team-oriented approach, with a passion for fresh food and community connection.

KEY RESPONSIBILITIES

Customer Service & Teamwork

• Provide welcoming, efficient, and knowledgeable customer service.
• Answer questions about deli products, ingredients, and current promotions.
• Contribute to a respectful, inclusive, and team-oriented work environment.
• Communicate clearly and professionally with coworkers and supervisors.

Daily Operations

• Open and set up the deli service case, hot bar, and salad bar according to daily checklists.
• Prepare and serve espresso drinks to standard, including opening and closing the espresso station.
• Use meat slicer to slice deli meats to customer or production specifications.
• Maintain clean, sanitary, and well-organized service areas throughout the shift.
• Refill and rotate products in the Grab & Go case, hot bar, and salad bar to ensure freshness and visual appeal.
• Ensure accurate product signage and labeling.
• Assist with receiving deliveries and restocking supplies.
• Stay informed about deli promotions and featured items.

Additional Responsibilities

• Follow all food safety guidelines and workplace safety practices.
• Support back-of-house production, prep, or dishwashing as needed during slower customer periods.
• Perform other duties as assigned to support smooth department operations.