Delivery - Architect
APAC Integration Architect Remote (Australia-based)
Are you a naturally curious problem solver with a strong technical background and excellent people skills? Do you thrive on leading teams and guiding others to success?
If so, join the Axsium team!
At Axsium, our Integration Architects play a key leadership role in driving the successful implementation and customization of workforce management (WFM) solutions. You’ll act as a trusted advisor to clients while guiding internal project teams through every phase of the engagement lifecycle.
Remote position based in Australia.
Duties and Responsibilities
Project delivery
Provide deep domain expertise to oversee technical approach, tasks, and deliverables on a project
Lead and guide clients to desired outcome for complex requirements and/or processes
Demonstrate domain expertise to gain client's confidence
Review and lead client-facing presentation on complex subjects
Master Axsium tools, systems, and methodology, whether internal or external, demonstrated through selection, use, giving guidance to others internal or external, and adapting the tools as needed
Refine approach, deliverables, and processes to further improve project efficiency and effectiveness
Strive to develop continuous improvement of approach, deliverables, and processes
Take initiative to share improvements and develop other Axsium resources
Ensure quality of configuration tasks, project documentation, and all other deliverables
Support Project Manager by highlighting potential project risks in timely manner and providing potential alternatives within domain expertise
Client Interaction
Present and always conduct yourself in a professional manner, whether onsite with client or interacting remotely through phone, email, and other online platforms
Demonstrate the ability to navigate demanding situations in a calm and structured way and seek help if required
Understand, adapt, and act respectfully within the client’s organization and culture
Lead and guide and coach Axsium team in discussions and workshops with the client
Develop and maintain positive relationships with clients on projects and beyond and continue to find additional opportunities with the clients
Master all Axsium service offerings and WFM vendor capabilities
Demonstrate expertise with Axsium service offerings and WFM vendor landscape, and find opportunities for additional work
Provide insight to client on industry/business and WFM operations
Demonstrate confidence to learn and master new areas within domain expertise
Provide best practices and conduct situation assessments to drive decision
Administration
Timely and accurate submission of timecards and expense reports
Proactively provide notification of availability and adhere to project assignment hours
Comply with Axsium data security policies and Human Resources policies
Communicate clearly, effectively, and in a timely manner with peers, leadership, and all others at Axsium
Effectively use bench time for Axsium’s improvement and for personal development
Culture
Act as an ambassador for Axsium culture in personal presentation, commitment, and integrity
Take personal ownership and accountability for individual ability to positively impact Axsium’s company success
Maintain and continuously seek improvement to domain expertise, through training and experience
Collaborate within Axsium with peers through ASK and other knowledge sharing forums
Innovate and develop thought-leadership in WFM
Mentor, guide, and develop other consultants
Lead and own internal Axsium initiatives and projects
Actively engage in the sales cycle, creating completion project estimates and SOWs, partnering with internal sales account owners
Requirements
UKG Boomi Certification: Must have Boomi experience with UKG PRO WFM
Technical Skills: experience with integration technologies like Boomi and cloud-based platforms, RESTful APIs, web services (SOAP, REST), JSON, XML, and SQL
Experience with UKG Systems: A deep understanding of UKG workforce management products
Problem-Solving and Analytical Skills: Ability to troubleshoot complex integration issues and design scalable, effective solutions
Communication Skills: Ability to communicate effectively with technical and non-technical stakeholders
Detail oriented and comfortable leading requirement gathering, design workshops, meetings to present findings and make recommendations to client’s project team, senior management and C-level executives through discussion and presentation
8+ years of workforce management consulting experience developing and executing workforce management implementations strategies
8+ years of experience working with workforce management technologies and vendors including but not limited to labor forecasting, schedule optimization, time keeping, budgeting and task management, vendor certifications are an asset
Deadline driven, confident, open to taking initiative, ability to multitask
Excellent organizational and leadership skills
Ability to lead and guide clients and internal teams in the use of best practices
University or college degree ideally in business, computer science, information systems, or industrial engineering
Travel may be required