Delivery/DevOps Agile Lead

Overview

We are seeking a results-driven and technically proficient Agile Delivery Leader to oversee and optimize the performance of cross-functional engineering teams. This role is responsible for driving efficient, continuous software delivery through Agile methodologies, DevOps best practices, and disciplined SDLC execution. The ideal candidate will combine strong leadership skills with hands-on software development expertise to improve estimation accuracy, increase engineering productivity, and identify opportunities to reengineer team structures and processes to enhance delivery effectiveness and reduce operating costs. This individual will leverage data-driven insights to drive continuous improvement, communicate progress and outcomes through executive-level presentations and reports, and partner closely with business and technology stakeholders to deliver high-quality solutions that align with organizational objectives.

The Delivery / DevOps Agile Lead partners with departments list engineering, product, and business stakeholders to improve delivery flow, strengthen release execution, reduce non-value-add work, and support predictable delivery outcomes in cloud and DevOps environments.

Responsibilities

• Facilitates core Agile ceremonies (sprints, standups, retrospectives) while removing technical and organizational blockers
• Partners with DevOps and engineering leadership to streamline CI/CD pipelines, automated testing, and release cycles
• Tracks and improves team delivery metrics (velocity, lead time, deployment frequency, MTTR)
• Monitors and adjusts team structures, Agile practices, and delivery operating models when needed to reduce scrum-related cost, improve efficiency, and strengthen accountability
• Applies hands-on development and SDLC knowledge to review delivery estimates, identify coding-level inefficiencies, and help teams improve technical execution
• Partners with internal departments and stakeholders to align backlog priorities, dependencies, risks, and delivery expectations
• Improves workflow transparency through effective use of Agile tools, reporting, dashboards, and team information radiators
• Leads continuous improvement efforts that reduce waste, improve cycle time, increase deployment reliability, and support predictable delivery outcomes
• Supports release planning, dependency management, delivery readiness, and incident learning activities across assigned teams
• Prepares PowerPoint presentations, status reports, delivery summaries, and leadership updates that clearly communicate progress, risks, decisions, metrics, and recommendations
• Promotes Agile, DevOps, and SDLC best practices while helping teams maintain a practical, outcome-focused approach to software delivery
• Uses approved AI tools appropriately to improve delivery planning, reporting, workflow analysis, and team efficiency while protecting confidential, proprietary, and regulated information

Qualifications

Required Knowledge, Skills, and Abilities:

• Advanced knowledge of Agile delivery practices, including Scrum, Kanban, sprint planning and execution, backlog refinement, estimation techniques, retrospectives, and continuous improvement methodologies

• Advanced knowledge of DevOps, cloud-based delivery environments, CI/CD pipelines, automated testing, release management, deployment practices, site reliability principles, and operational support processes

• Advanced proficiency in software development, coding practices, system design, and software engineering principles, with the ability to actively contribute to development efforts, review code, validate estimates, and resolve technical delivery challenges

• Expert knowledge of the Software Development Life Cycle (SDLC), including requirements management, design, development, testing, deployment, maintenance, quality assurance, and technical delivery governance

• Strong ability to lead and coordinate cross-functional engineering, product, architecture, and DevOps teams to achieve delivery objectives, remove impediments, manage dependencies, and improve execution effectiveness

• Demonstrated ability to assess, redesign, and optimize team structures, Agile operating models, workflows, and delivery practices to increase productivity, improve quality, accelerate delivery, and reduce development and Scrum-related costs

• Advanced analytical and problem-solving skills with the ability to evaluate delivery, engineering, and operational metrics, including velocity, throughput, lead time, deployment frequency, predictability, quality trends, and mean time to recovery (MTTR), and translate findings into actionable improvements

• Proficiency with Jira, Confluence, Azure DevOps, and related Agile, DevOps, and reporting tools to support planning, execution, transparency, governance, and performance measurement

• Strong communication, facilitation, presentation, and stakeholder management skills, including the ability to prepare executive-level PowerPoint presentations, dashboards, business cases, and delivery reports, and effectively influence technical and business leaders

• Working knowledge of AI-enabled technologies and their application within software engineering, Agile delivery, DevOps automation, estimation, reporting, and process improvement, including responsible use of AI, data protection requirements, validation of AI-assisted outputs, and alignment with organizational policies and governance standards

Preferred Knowledge, Skills, and Abilities:

• Experience supporting Agile delivery in healthcare technology, regulated SaaS, or other compliance-oriented technology environments

• Experience improving CI/CD maturity, automated testing adoption, DevOps operating models, or release reliability

• Experience with scaled Agile, team-of-teams coordination, quarterly planning, PI planning, or multi-team dependency management

• Familiarity with cloud engineering, platform engineering, Infrastructure as Code, observability, incident response, or site reliability practices

• Experience using delivery analytics, dashboards, and executive reporting to support data-driven decisions

Experience:

• 5 or more years of experience leading Agile delivery, Scrum, delivery management, or technology execution within software engineering, DevOps, cloud, or SaaS environments

• 3 or more years of experience working with engineering teams using modern SDLC practices, CI/CD pipelines, release practices, automated testing, or DevOps delivery models

• Experience facilitating Agile ceremonies, removing blockers, improving delivery metrics, and driving continuous improvement across one or more engineering teams

• Experience reviewing or challenging technical estimates, delivery assumptions, team capacity, or engineering execution plans

• Experience preparing leadership-facing reports, dashboards, presentations, or delivery updates

Required Training, Certification and Education:

• Bachelor’s degree in Computer Science, Information Systems, Engineering, Business, or a related field, or equivalent practical experience

• Practical experience leading Agile delivery within DevOps/Cloud environments

• Expertise in Jira/Confluence

Preferred Training, Certification and Education:

• Certified Scrum Master (CSM) or SAFe certification preferred

• Professional Scrum Master (PSM), PMI-ACP, or comparable Agile certification

• Training or certification in DevOps, cloud platforms, software delivery, product delivery, or release management

• Advanced Agile, facilitation, coaching, or delivery leadership training

Working Conditions:

• Remote or home office environment

• Ability to sit and use workstation equipment for up to 8 hours daily

• Frequent video meetings, facilitation sessions, and cross-functional delivery discussions

• May require occasional work outside standard business hours to support release activities, delivery escalations, or incident learning

• May require occasional travel for planning sessions, team workshops, or leadership meetings

Benefits Overview

At NASCO, we trust our workforce to be fully remote, working from their home. This benefit offers significant, personalized outcomes for each associate including work/life balance, savings on commuting, work clothing, and increased time to spend on personal activities.

Our full benefit package is designed to support the physical, mental, and financial health of our associates. We offer:

Physical and Mental Health Benefits

• Choice of Blue Cross Blue Shield Medical, Dental, and Vision Plans

• Telehealthcare – for Medical and Behavioral visits

• Generous PTO with buy/sell options

• 9 Company holidays, a floating day off, and a day off for volunteering

• Employee Assistance Program

• Wellness program - earn insurance discounts or credit towards health-related items

Financial Health Benefits

• 401K Plan with employer matching contributions

• Company-funded spending/reimbursement accounts to help with out-of-pocket medical expenses

• Bonus and Recognition programs

• Tuition Assistance

• Consultation with financial planner

• Basic Life & AD&D Insurance, Short and Long-Term Disability Insurance provided, and Supplemental Term Life Insurance is available

• Group Discount programs - mobile, technology services, etc., to help you save money

Other Benefits

• E-Learning – Comprehensive and current library of e-learning and performance support assets, available on demand and at no cost

All qualified applicants will receive consideration for employment without regard to, among other grounds, race, color, religion, national origin, sexual orientation, age, gender identity, protected veteran status or status as an individual with a disability. Must have legal authority to work in the US.

We will not accept applicants that use AI when answering the screening questions. Applicants who use AI to answer any questions or to complete their application will not be considered for employment.