Delivery Director

Working hours: 7am-3pm NYC time

Required skills:

• 7+ years of proven experience as Delivery Manager/Technical Project Manager/Delivery Director
• Technical background (Developer/BA/QA)
• Experience in application development or elsewhere in SDLC
• Strong understanding of the software development lifecycle
• Strong understanding of different software development methodologies
• Proven experience managing complex, cross-functional, and distributed teams
• Excellent organizational skills and ability to structure processes
• Ability to manage multiple competing priorities effectively
• Good communication and problem solving skills
• Experience working with multi-national teams across time zones

Nice to have:

• Experience working in B2B SaaS / Telecom / Enterprise platforms
• Experience with Jira / Advanced Roadmaps / delivery analytics tools
• Experience building delivery processes at scale
• Knowledge of microservices architecture
• Ability to communicate in Ukrainian

Soft Skills:

• Leadership skills. Ability to offer solutions and innovative ideas
• Strong communication and stakeholder management skills
• Organizational skills, ability to organize people, processes
• Ability to manage competitive priorities
• Ability to resolve conflicts and align diverse stakeholders
• Self-motivated
• Stress resistance

Responsibilities:

• Work in the management team as a full member of the team
• Work within the Agile environment to assist with the planning, management, and execution of application development and ensure meeting committed timelines
• Lead Agile (Scrum) teams to deliver high-quality software on schedule
• Monitor team performance, delivery metrics, and project progress
• Develop and implement standards for the development, deployment and delivery processes
• Ensures the consistency of delivery processes through collaboration with Product, Account Management and PMO departments
• Build strong relationships with internal and external stakeholders (Carriers, Vendors, Partners)
• Communicate effectively with executive leadership on delivery status, risks, and decisions
• Demonstrate leadership abilities with the resolving critical production incidents, develop and implement mitigation plans for them
• This role requires a strategic mindset combined with hands-on execution capability — the ability to see the big picture while diving deep into delivery details when needed
• Report directly to VP of Delivery, B2B Soft