Delivery Director
About the role
We are seeking an experienced Delivery Director to lead and scale our client delivery across automation and AI programmes. This is a senior role responsible for end-to-end client delivery oversight, client success, team leadership and ensuring our work delivers measurable business value. You will act as a trusted partner to senior client stakeholders, own programme governance, manage delivery risk, and help shape UAI Labs’ delivery standards, operating model, and growth trajectory.
Responsibilities
Own end-to-end delivery across multiple client programmes, ensuring quality, value and outcomes
Act as senior escalation point for delivery risks, dependencies and challenges
Lead programme governance, planning and reporting across complex engagements
Ensure AI solutions are delivered in accordance with Client’s governance, security, compliance, and ethical AI standards
Partner with clients at senior leadership level to align delivery with strategic objectives and support Client’s with defining and tracking programme success metrics and business value realisation
Oversee business cases, roadmaps and prioritisation of automation initiatives
Manage and mentor business analysts and project teams
Ensure consistent use of delivery standards, documentation and best practices
Balance scope, timelines, budget and resource constraints across programmes
Collaborate closely with technical leadership to align solution architecture design and technical delivery
Support pre-sales, proposals and shaping of new engagements where required
Continuously improve delivery frameworks, tooling and ways of working
Required Skills & Qualifications
Bachelor’s degree (or higher academic qualification) in Business, Engineering, Information Systems or a related field
8+ years of experience in Management Consulting, Programme Management or Business Transformation roles
Proven experience leading complex, multi-stream programmes or portfolios
Strong background in client-facing delivery and senior stakeholder management
Experience owning governance, financials, resourcing and delivery risk
Ability to operate confidently with C-suite and executive stakeholders
Strong commercial acumen and experience managing delivery budgets
Excellent communication, leadership and decision-making skills
Comfortable working in fast-paced, scaling environments
Fluent in English, both spoken and written
Preferred Qualifications
Experience delivering automation, digital transformation or AI programmes
Exposure to operating models, process optimisation, or transformation initiatives as well as lean and six sigma frameworks
Delivery experience running agile, waterfall or hybrid delivery methodologies
Experience working in high-growth consultancies or scale-ups
Familiarity with enterprise platforms such as ERP, CRM, ServiceNow or RPA tools
Who You Are
A confident, calm leader who brings structure to complexity
Commercially minded and outcomes-focused
Comfortable making decisions and owning accountability
Trusted by clients and respected by delivery teams
Hands-on when needed, strategic when required
Motivated by building teams, culture and scalable delivery models