Delivery Director
We are looking for a Delivery Director who will manage the successful delivery of all projects and services of UnderDefense.
The ideal candidate should have a great experience simultaneously managing multiple projects with remote teams. This person should be the Leader of the Project Management Team and daily lead it by example.
We are looking for a Personality and Leader with strong communication skills who will be accountable for high-quality project/services delivery, supervising accounts management and keep great talents happy with challenges and work environment.
As a member of the Leadership Team, you will be building trustworthy relationships with clients, proactively identifying and mitigating their issues, managing people & projects, taking needed actions to expand the existing business, and strengthening the Project Management Team.
Location: Lviv (hybrid) or fully remote from other locations in Ukraine
Qualifications:
7+ years of experience working in IT, including a proven track record as a Senior/Program Project Manager — this is a required background, not a nice-to-have
Proven experience leading or scaling a PM/delivery team, with a track record of delegating execution rather than personally carrying it
Proficient (Upper/Advanced) verbal and written English
Structured approach to problem-solving and decision-making
Excellent business acumen with practical experience growing existing accounts (upsell/cross-sell), not just protecting them
Self-motivated, reliable, quick-thinker, able to work in a fast-paced environment
Nice to have: background in a large consulting/service company (Big4-type environment)
Responsibilities:
Strategic (primary focus):
Own Delivery business unit strategy: revenue growth, upsell/cross-sell, service expansion across CISO, Pentest, and Dev lines
Setting annual KPI/OKR for PM and Delivery Team
Building trustworthy client relationships, technical pre-sales management
Building and scaling the PM team — hiring, mentoring, education
Strengthening culture and cross-team collaboration
Operational (owned end-to-end, executed through the team — not personally):
Lead Project Management Team
Onboarding new projects and services
Supervising project/services execution via PMs
Measuring and presenting Delivery Team performance
Managing project/services pipeline
Managing staffing/recruiting process
People management
You will love working with us for:
outstanding team; work in a global IT/Cybersecurity company, a pure Ukrainian Startup success story
decent base Compensation fixed in USD
funny celebrations, team outings, and unforgettable corporate events
compensation for sick leaves and regular vacations
comfortable office or possibility to work remotely
Remote work & Flexible working schedule
Internal Medical coverage
the ability to attend conferences, webinars, and other events that will enhance your professional skills
regular education and self-development on internal courses and seminars, office library, direct access to CEO