Delivery Driver

About the role

Carry out the distribution and delivery of orders to HORECA channel customers, ensuring that the goods arrive in perfect condition, within the established schedules, and offering a professional service appropriate to the customer.

What you'll do

• Pick up the vehicle with the orders previously prepared and loaded by the warehouse staff.
• Check, before starting the route, that the goods and the necessary documentation are correctly loaded.
• Carry out the assigned delivery route and effect the delivery of orders to bars, restaurants, hotels, cafeterias, and other HORECA channel customers.
• Unload and deliver the goods at the customer's facilities.
• Check the delivered goods and any possible differences or incidents together with the customer.
• Collect delivery notes, proof of delivery, and other corresponding documentation, duly signed when appropriate.
• Manage collections from customers when so established by the company.
• Manage returns, packaging, undelivered goods, and other incidents arising from the delivery.
• Inform the corresponding supervisor of any incident occurring during the route or during delivery.
• Maintain correct, professional, and respectful treatment with customers, serving as an image of the company during delivery.
• Ensure the correct preservation of the goods during transport and until delivery to the customer.
• Keep the vehicle clean, orderly, and in proper working condition.
• Perform basic vehicle checks before starting the route and communicate any anomalies.
• Comply with the routes, schedules, and procedures established by the company.
• Comply at all times with traffic regulations, safety, and occupational risk prevention rules.
• Once the route is finished, deliver the documentation, collections, returns, or any other incident to the corresponding department.
• Collaborate with the rest of the departments to guarantee the correct functioning of the distribution service.

What we're looking for

• Driving license corresponding to the vehicle used.
• Knowledge of routes and orientation ability.
• Ability to perform unloading and delivery of goods.
• Responsible, punctual, organized, and autonomous person.
• Good interpersonal skills and a customer-focused attitude.
• Ability to work at pace and manage incidents during the route.

Nice to have

• Previous experience in delivery and distribution will be valued, especially in the HORECA or food sector.

Responsibilities

• Correct delivery of assigned orders.
• Custody of the goods during transport.
• Compliance with established routes and schedules.
• Correct management of delivery notes, collections, returns, and incidents.
• Care and proper use of the vehicle and work tools.
• Adequate attention and relationship with customers.
• Immediate communication of any incident detected during delivery.