Delivery Lead
Key Responsibilities
Customer Coordination & Project Management
- Assume primary responsibility for customer communication following completion of the sales contract.
- Contact customers to review delivery requirements, timelines, site access, and placement expectations.
- Assess site readiness through customer discussions, photographs, measurements, site visits, or other appropriate means.
- Identify and communicate any concerns regarding site conditions, access limitations, or safety issues prior to delivery.
- Schedule deliveries in coordination with customers and internal team members.
- Ensure customers understand and complete any site preparation requirements before delivery.
Delivery Operations
- Safely transport and deliver sheds, camps, and other portable structures to customer locations.
- Operate trucks, trailers, specialized delivery equipment, and related machinery in accordance with company policies and safety procedures.
- Evaluate delivery sites upon arrival and make sound decisions regarding safe building placement.
- Set foundation blocks, level buildings, and perform other required setup services.
- Complete final walkthroughs with customers to ensure satisfaction and address any questions.
- Maintain delivery equipment and vehicles in clean, safe, and serviceable condition.
Safety Leadership
- Demonstrate an unwavering commitment to Treeline’s safety culture.
- Conduct pre-trip inspections and equipment safety checks.
- Identify and mitigate hazards before, during, and after deliveries.
- Follow all company safety policies, applicable regulations, and best practices.
- Participate in safety meetings, training programs, and continuous improvement initiatives.
- Stop work and seek guidance whenever conditions create unacceptable safety risks.
Team Collaboration
- Work collaboratively with sales, operations, and management teams to ensure exceptional customer experiences.
- Contribute ideas and feedback to improve delivery processes, safety practices, and customer satisfaction.
- Support a shared leadership environment where team members are encouraged to take initiative and contribute to organizational success.
- Assist with other operational duties as needed during non-delivery periods.
________________________________________