Delivery Manager
Key Responsibilities and Duties:
Remove delivery impediments across all assigned initiatives.
Shield delivery teams from organizational distractions and competing priorities.
Select and apply the most appropriate Delivery Excellence (DE) framework for each initiative (Agile, Waterfall, Hybrid, or AI-SDLC) in accordance with standards defined by the Head of Delivery Excellence.
Manage delivery using the appropriate execution model, including sprints, milestones, releases, or project phases.
Identify, manage, and resolve cross-team, cross-domain, architecture, security, infrastructure, vendor, and business dependencies.
Monitor Delivery Excellence KPIs and performance metrics across assigned initiatives.
Share systemic insights, best practices, and improvement recommendations with the Head of Delivery Excellence within five business days following each review.
Required Qualifications:
5+ years leading IT delivery across multiple initiative types — including at least one large, complex program with multiple workstreams and cross-functional dependencies
Hands-on experience with iterative delivery: sprint facilitation, backlog management, velocity tracking, and adaptive planning in a real delivery context — not certification only
Experience managing delivery across both structured (Waterfall/milestone) and iterative (Agile/sprint) methodologies — able to apply either based on initiative context
Experience managing stakeholder governance: steering committees, executive status reporting, and sponsor relationship management
Experience in large enterprise or multi-Business Unit IT organization preferred
Exposure to AI-SDLC , MLOPS or data product delivery preferred
Expert facilitation: running sprint , steering committees, retrospectives, and executive reviews that produce decisions — not just discussion
Coach delivery team members toward self-organization and ownership — reducing dependency on the DM over time rather than creating it