Delivery Manager IT Operations

We’re looking for a Delivery Manager IT Operations to join our team. In this position, together with the IT Operations team, you will ensure the effective and well-coordinated delivery of IT services that support our organization every day. As a Delivery Manager, you’ll combine strong delivery leadership with Agile expertise to align business priorities, coordinate cross-functional teams and external partners, and continuously improve the way we work. You’ll play a key role in removing obstacles, managing risks and dependencies, and helping the team grow its Agile maturity while ensuring reliable and efficient delivery.

Responsibilities:

• Effective delivery of the product by planning, coordinating, and delivering successive iterations in line with business priorities.

• Negotiating priorities, scope, feasibility, and timelines with Product Owners and the team.

• Coordinating collaboration between teams and ensuring smooth communication flow among stakeholders.

• Providing feedback on the team’s quality of work, timeliness, and efficiency.

• Identifying, raising, and managing project, organizational, technical, and budget risks.

• Removing obstacles to task delivery and supporting the team in self-organizing its work.

• Setting the pace and direction of the transformation related to introducing and developing agile methodologies and product-team-based ways of working.

• Negotiating internally and externally cooperation terms, scope of services, budgets, and contractual documentation.

• Being responsible for effective management of cooperation with external vendors and for ensuring follow-through on agreed actions, SLAs, and related commitments.

• Responding to escalation situations, identifying cooperation issues, and taking actions to resolve them.

• Minimum 7 years of professional experience in project delivery, agile team leadership or IT operations, including at least 3 years in a role involving team coordination, stakeholder management, and cooperation with external vendors.

• Minimum 4 years of experience in project management and team coordination, with responsibility for delivery in cross-functional, cross-skilled product teams.

• Solid experience in project & work delivery.

• Strong understanding of Agile methods, including practical experience in transforming and developing teams.

• Experience in working with Jira.

• Proven experience in negotiation and cooperation with external companies.

• Strong communication skills, experience of working in a technical environment.

• Fluent Polish and English, both written and spoken

Working mode

In-office in a hybrid or full-time capacity in Warsaw, Poland. Relocation is required.

Relocation Support:

• Relocation package — flight ticket, company apartment for your first month, relocating your pet and family, shipping your belongings. It’s all covered.

• Relocation assistance — processing your legalization operations for you and tax settlements — all you need to feel right at home is taken care of.

• Polish lessons for foreign employees — and for your spouse or partner, too.

• Paid Leave — from 20 to 26 days of holiday per year, and paid sick leave.
  

Health & Well-Being

• Private medical healthcare — a selection of medical plans with dental care and unlimited rehabilitation to choose from, which are also accessible for your partner and relatives.

• Life insurance — comprehensive pension and insurance plans to protect you and your loved ones.

• Annual screenings for cancer prevention covered by the company.

• Psychological and psychiatrist care — free mental health support and various well-being initiatives.

• Sports card — gain access to a wide number of sporting and fitness facilities across the city.

• Menstrual leave — employees who menstruate can take one extra day off when experiencing period pain.

• RED Parents Network — support for working parents, including childcare benefits, and family-friendly events.

• RED Summer Camp for Kids — a fun summer program for children aged 5–12, majoritively paid by the company.
  

Perks & Professional Growth

• A welcome pack filled with goodies — to help you feel right at home once you join the team.

• Trainings, lectures, and courses — workshops and trainings for each employee, knowledge-sharing initiatives, online tutorials, and e-learning classes are all available. There’s always something to learn!

• REDs have access to the cafeteria platform through which they can receive subscription benefits, additional medical packages or vouchers and codes to shops, cinemas, and public transport reimbursement.

• Gifts for newborn rebels and regular chances to nab some cool swag!
  

Social Activities & Life in the Office

• Dog-friendly office — dog owner? Bring your pooch with you and look after them while working! There’s always a furry friend or two to meet at the studio.

• Social events — we host regular gatherings at the studio where we can all unwind, play games, and just have some fun together.

• Healthy selections — ​​canteens.

• Truly international working environment — a chance to meet and work with a diverse selection of people from all around the world.

• Sustainability is an ongoing commitment for us, and our campus has electric car charging points, green zones, and much more. Read all about it on our Beyond the Game Blog.

• A designated space for your bicycle, as well as bicycle repair equipment and showers available whenever you need them.

• An onsite, well-equipped gym with a climbing wall, daily Gym Assistant support, and yoga and boxing classes.

• No dress-code — we like to keep it casual.
  

Estimated pay range for this position: 19 200 - 26 400 PLN gross monthly. Final offers are dependent on job-related factors like experience and qualifications.

This role may be eligible for a long term incentive program (option to purchase CDPR stock after the vesting period). Final offers are dependent on job-related factors like experience and qualifications.

Type of contract: Employment Contract ("Umowa o pracę").

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