Delivery Manager

We are looking for an Delivery Manager to own end-to-end delivery of software projects, including a flagship AI-Native product currently in active development. The role owns scope, capacity, cost, and timeline across the project lifecycle and works directly with an international client daily — excellent English communication is essential.

Key responsibilities

• Own end-to-end delivery of the assigned project(s): manage scope, capacity/resource planning, delivery timeline, and cost/budget throughout the project lifecycle.
• Lead delivery of an AI-Native product currently in active development, coordinating closely with engineering, QA, product, and design teams.
• Plan, scope, and manage MVP delivery under fixed-price contracts, including estimation, change control, and margin/timeline protection.
• Act as the primary point of contact for the client, running daily/weekly stand-ups, status calls, and steering committee meetings directly in English.
• Build and maintain project plans, milestones, and RAID logs (risks, assumptions, issues, dependencies); proactively escalate and mitigate risks.
• Manage scope changes and change requests, keeping client expectations aligned with contractual commitments — critical for fixed-price MVP engagements.
• Coordinate capacity planning and resource allocation across teams to protect delivery commitments and quality.
• Track delivery KPIs (scope, schedule, cost, quality) and report progress to both client and internal stakeholders.
• Partner with Product Owners/BAs to refine the backlog and prioritize the AI-Native product roadmap.
• Manage stakeholder communication, expectation-setting, and conflict resolution between the client and delivery teams.

• Bachelor's degree in IT, Computer Science, or a related field.
• At least 5+ years of experience as a Project Manager / Delivery Manager in software development or IT outsourcing/services.
• Proven track record managing fixed-price MVP projects, from scoping and estimation through delivery.
• Solid grasp of project management methodologies (Agile/Scrum, Waterfall, or hybrid) and standard delivery artifacts (project plan, RAID log, status reports).
• Excellent English communication skills, both written and verbal — able to work directly with an international client daily.
• Strong capability in scope management, capacity/resource planning, budgeting and cost control, and risk management.
• Strong leadership, stakeholder management, and problem-solving skills.
• Experience managing projects involving AI/ML products or AI-Native platforms is a strong plus.
• PMP, PMI-ACP, PSM, or equivalent certification is a plus.

Perks You'll Enjoy

• Working in one of the Best Places to Work in Vietnam
• Building large-scale & global software products
• Working & growing with Passionate & Talented Team
• Diverse careers opportunities with Software Services, Software Product Development, IT Solutions & Consulting
• Attractive Salary and Benefits
• Performance appraisals every year and performance bonus
• Flexible working time
• Various training on hot-trend technologies, best practices and soft skills
• Premium healthcare insurance for you and your loved ones
• Company trip, big annual year-end party every year, team building, etc.
• Fitness & sport activities: football, tennis, table-tennis, badminton, yoga, swimming…
• Joining community development activities: 1% Pledge, charity every quarter, blood donation, public seminars, career orientation talks,…
• Free in-house entertainment facilities (foosball, ping pong, gym…), coffee, and snack (instant noodles, cookies, candies…)

And much more, join us and let yourself explore other fantastic things!