Delivery Manager
Summary
Delivery Manager at PAR Technology (PAR Retail) leads end-to-end delivery and deployment of the PAR Retail loyalty platform for convenience and fuel retail customers, coordinating Engineering, Product, Customer Success, and third parties. Day-to-day involves Agile facilitation, stakeholder reporting, and risk management using Jira, Confluence, and Scrum/Kanban/SAFe.
For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more, visit or connect with us on LinkedIn, X (formerly Twitter), Facebook, and Instagram.
Position Description:
PAR Retail, A PAR Technology product, partners with convenience and fuel retailers to build customer loyalty strategies that drive business outcomes.
The Delivery Manager will be responsible for leading delivery and deployment of Par Retail’s Platform for both new and existing Par Retail Customers. You will work collaboratively across Engineering, Product, Customer Success, and 3rd parties to ensure high-quality on-time delivery of programs in support of driving business outcomes for Par Retail’s Customers.
Position Location:
Remote - New York, Texas, Pennsylvania, Florida, North Carolina, Minnesota, Colorado, Georgia, Illinois
Reports To:
This position reports to the Principal Delivery Manager.
What We’re Looking For:
Bachelor’s degree required
At least 3 years of Agile Delivery experience utilizing Scrum, Kanban or SAFe methodologies
At least 3 years of Technology/Software Project Delivery experience
Certification(s) a plus: CSM, CSP, SAFe, or PMP
2+ years of experience using Jira and Confluence
Results oriented collaborative team player with a keen ability to demystify and streamline processes
Experience in the retail and/or payments industry is a plus
Excellent communication, presentation, interpersonal and listening skills; able to present technical subject matter across a variety of stakeholder levels
Excellent problem-solving and analytical skills
Self-driven with the ability to work in a self-guided manner
Great organization skills with the ability to manage competing priorities
Unleash your potential: What you will be doing and owning:
Facilitate workshops and meetings, driving productive conversations across cross-functional teams to move decisions forward
Own end-to-end delivery for your projects — accountable for scope, timeline, budget, and quality across the full project lifecycle
Build strong relationships with project teams, PAR Retail customers, and business stakeholders, serving as a trusted point of contact throughout delivery
Manage change, bridge communication gaps, resolve conflicts, and drive teams toward alignment and shared commitments
Identify risks and cross-team dependencies early, and drive mitigation before they impact delivery
Keep stakeholders informed through clear, regular status reporting, and escalate issues with proposed paths forward when needed
Lead multiple concurrent projects, balancing competing priorities and deadlines without losing sight of the details
Navigate ambiguity and bring clarity in a fast-paced environment where change is constant
Drive toward measurable delivery outcomes — predictability, on-time delivery, and customer satisfaction
Perform other duties as required
Interview Process:
Interview #1: Video Interview with Talent Acquisition Team (via MS Teams)
Interview #2: Video interview with the Hiring Manager (via MS Teams)
Interview #3: Video interview with the Team (via MS Teams)
Interview #4: Interview with Senior Leader
PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at PAR, please contact accommodations@partech.com. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor's website.
Skills
As published by ashby · 9 questions · 1 written answer
Basics
Legal Name, Email, Resume, Location
Short answers (4)
- Preferred Name optional
- Phone Number
- LinkedIn Profile:
- Do you know anyone who works for us? optional
Pick from a list (4)
- Do you have any restrictive covenant agreements (e.g., non-compete or non-solicitation provisions) with your current or previous employer that would prevent you from working at PAR?
- Are you legally authorized to work in the U.S. or Canada?
- Will you now or in the future require visa sponsorship for employment at PAR?
- Applicant Non-Disclosure Agreement In anticipation of my discussions with employees of PAR,[1] including certain members of PAR management, concerning employment opportunities with PAR, I acknowledge, agree, and confirm that: During the course of the interview process, I may receive information that is not known to the general public (“Confidential Information”) relating to PAR. Confidential Information may concern, among other things, PAR’s business plans, strategies and prospects, financial information, technology, product plans and developments, customers, vendors and other information, which should be reasonably considered as confidential (whether or not specifically labeled or designated). Confidential Information may be contained in tangible materials such as data, specifications, reports, and computer programs or may be in the nature of unwritten knowledge. Confidential Information may also include information of third-parties; I will not share any Confidential Information with anyone for any reason or purpose whatsoever; and I will not use any such Confidential Information for my own purposes or benefit or for the purposes or benefit of any person in any way; and I will treat Confidential Information provided to me prior to the date of this Non-Disclosure Agreement the same as Confidential Information provided to me on or after the date of this Nondisclosure Agreement. [1] PAR refers to PAR Technology Corporation (NYSE: PAR), together with its affiliates, including ParTech, Inc., Punchh Inc., AccSys LLC (f/k/a Restaurant Magic), and MENU Technologies A.G., as applicable, together with each of its parent, subsidiaries, and affiliates. Please click Yes below to confirm that you have read, understand, and will abide by the non-disclosure agreement above:
Written answers (1)
- Why do you want to work at PAR?
