Delivery Manager
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Description
Role & responsibilities
1216 years in IT Delivery Management, Implementation Management, or Insurance Technology Delivery
• 6–8 years specifically managing offshore delivery/implementation teams reporting into onshore/global stakeholders
• Mandatory: Experience delivering Insurance product implementations (policy admin, claims, underwriting, or related insurance platforms)
• Proven, demonstrable strength in stakeholder management – client-facing experience is essential, not just internal team coordination
• Comfortable using AI tools daily as part of delivery workflow (reporting, documentation, analysis)
• Demonstrated ownership of delivery governance and KPI reporting