Delivery Platform Assistant Manager
Salary: RM 7,000 – RM 10,000 per month
About the role
Oversee the overall delivery business operations across platforms such as ShopeeFood, GrabFood, Foodpanda, and other food delivery platforms. Develop and implement strategies to drive delivery sales, order volume, and overall business growth. Manage and maintain relationships with food delivery platforms, including negotiating for better platform resources, promotions, campaigns, and commercial support.
Key responsibilities
Monitor platform performance and identify opportunities to improve sales, order conversion, and operational efficiency
Analyse and manage delivery-related data and performance metrics, prepare regular reports, and monitor key business indicators
Work closely with internal teams to ensure smooth and efficient delivery operations
Lead, manage, and train the delivery operations team to achieve business targets and maintain operational standards
Monitor market trends, competitor activities, and platform developments to identify new business opportunities
About you
Diploma or Bachelor's degree in Business Management, Marketing, Operations Management, or a related field
Minimum 3 years of experience in food delivery, e-commerce, platform operations, or a related industry
Experience working with major food delivery platforms such as ShopeeFood, GrabFood, Foodpanda, or similar companies is highly preferred
Strong understanding of food delivery platform operations, sales management, and promotional mechanisms
Excellent communication and negotiation skills, with the ability to build and maintain strong relationships with platform partners