Delivery Prime (Logistics, EU)
About TEKTELIC
TEKTELIC is a global leader in LoRaWAN IoT, providing carrier-grade gateways, sensors, and end‑to‑end solutions for Industrial, Building Automation, Asset Tracking, and Medical IoT. Our solutions help enterprises reduce costs, improve operations, and scale reliably across thousands of connected devices.
About the Role
This role combines commercial coordination and inside sales support with hands-on logistics execution, ensuring accurate quoting, efficient order processing, and seamless shipment management - from factory to warehouse and onward to the customer.
You will act as a key point of coordination between customers, the EU sales team, and internal operations, taking ownership of orders from quote through to final delivery.
This is a fast-paced, detail-oriented role with significant ownership, ideal for someone building a career in operations, supply chain, or commercial delivery within a product-based organization.
Working hours: 9 AM-6 PM Kyiv time.
Key Responsibilities
Sales & Order Management
Prepare, issue, and manage quotations, RFQs, and RFPs in coordination with the EU sales team
Validate product configurations, pricing, and commercial terms on quotes and orders
Enter and manage customer orders in the ERP system with a high degree of accuracy
Serve as a primary point of contact for customer inquiries related to quotes, orders, and delivery status
Follow up on submitted RFQs/RFPs and support sales pipeline progression
Maintain and update customer records including contact, shipping, and billing information
Logistics & Delivery Execution
Plan, initiate, and coordinate shipments across key logistics flows:Factory → Warehouse
Factory → Customer
Warehouse → Customer
Coordinate with freight forwarders, warehouses, and internal teams to execute shipments
Monitor order and shipment status, proactively addressing delays or issues
Ensure all shipping and delivery documentation (commercial invoices, packing lists, etc.) is accurate and complete
Support export compliance and customs documentation as required
Communicate delivery schedules and status updates to customers and internal stakeholders
Operations Coordination
Track and update order and purchase order status within ERP
Coordinate with production, supply chain, and finance teams to ensure timely order fulfillment
Identify and resolve order, shipment, or documentation discrepancies
Contribute to continuous improvement of order management and logistics processes
Required Skills & Qualifications
2+ years of experience in order management, logistics coordination, delivery coordination, or finance
Experience supporting B2B customers, ideally across European markets
Practical understanding of order-to-cash processes and supply chain/logistics workflows
Experience coordinating domestic and international shipments
Experience with ERP systems
Strong communication and customer service skills across time zones
High attention to detail and accuracy
Ability to manage multiple priorities in a fast-paced environment
Structured, problem-solving mindset
What We’re Looking For
A proactive, hands-on specialist who takes full ownership of orders from quote to delivery
Someone comfortable balancing commercial support with operational execution
A strong communicator who effectively bridges customers, sales, and operations
A reliable team player aligned with EU working hours and able to support a distributed team
What we offer
Ongoing opportunities and personal growth in a leading Canadian company
Competitive compensation + PE accounting support
Well-being program (250 USD per year)
Opportunity for career growth in the dynamic field of IoT
Collaborative and innovative work environment
Paid Time-off and an additional week off during Christmas Holidays
Flexible work setup (Kyiv office or remote in Kyiv) and a supportive, international team
Health insurance
Engaging social events