Delta Server Assistant
Summary
Assists guests at premium club stations during live events, serving food and beverages while maintaining cleanliness and adhering to service guidelines.
Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company’s portfolio includes a collection of world-renowned venues – New York’s Madison Square Garden, Infosys Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre – that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually. In addition, the Company features the original production, the Christmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for more than 90 years. More information is available at www.msgentertainment.com.
Who are we hiring?
During Arena events, the Delta Server Assistant works at food stations, busses tables and assists with any guest inquiries. This individual exhibits a warm, friendly and professional demeanor at all times to further enhance the guest experience.
What will you do?
- Set up club space prior to event and maintain cleanliness of space during event.
- Responsible for Club stations during service to include: keeping stations stocked, neat and clean; running food from kitchen/pantry; serving food; preparing coffee beverages.
- Address any guest questions or concerns, escalating to Supervisor as needed.
- Adhere to Department of Health food handling regulations and Company’s alcohol service guidelines.
- Position could be assigned to another area within Premium, as per Local 100 contract and call sheet order.
- Provide exceptional experiences for our guests, partners, and team members, including by adhering to our appearance and presentation guidelines while on-site.
What do you need to succeed?
- Set up club space prior to event and maintain cleanliness of space during event.
- Responsible for Club stations during service to include: keeping stations stocked, neat and clean; running food from kitchen/pantry; serving food; preparing coffee beverages.
- Address any guest questions or concerns, escalating to Supervisor as needed.
- Adhere to Department of Health food handling regulations and Company’s alcohol service guidelines.
- Madison Club Server Assistants will also be assigned to work in The Loft; during non-club events, Madison Club Server Assistants may be assigned to work in Catering.
Special Requirements
- Able to walk and stand during the entire shift.
- Ability to work a flexible schedule including nights, have split days off, work weekends and holidays in a 24 X 7 environment.
#LI-Onsite
At MSG, we recognize the importance of upskilling employees’ talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.
We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. MSG complies with all applicable federal, state, and local laws governing nondiscrimination, including considering requests for reasonable accommodations as required.