Demand Planning Fulfillment Analyst / Key User
Summary
Key user role implementing and validating the o9 planning system for local fulfillment processes in a 15-month project, bridging operations and technical teams.
Job Description
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It Possible.
This is a project role for approximately 15 months.
The Country Fulfillment Key User plays a critical role in supporting the implementation and adoption of the o9 planning solution within the fulfillment and supply planning domain. This role combines deep functional expertise in local supply chain processes with hands-on involvement in system validation, testing, training, and go-live support. Acting as the key interface between local operations and the implementation team, the role ensures that fulfillment processes (including replenishment, inventory, and constraint management) are accurately reflected in the system and effectively adopted by end users.
How you will contribute
You will:
Functional Expertise & Process Alignment:
Act as the primary subject matter expert for local fulfillment processes
Ensure alignment between global o9 design and local operational requirements
Ensure strong integration between o9 and S/4HANA processes and data flows
Testing & System Validation:
Execute unit, integration, and User Acceptance Testing (UAT) based on defined scenarios
Validate system outputs, including replenishment logic, inventory positioning, and constraint handling Identify, document, and track defects
Support data validation activities
Ensure accuracy and consistency of planning data across systems (e.g. APO vs o9 during transition)
Cutover & Deployment Activities:
Support execution planning for cutover activities
Validate readiness for business go-live and support go/no-go assessments
Training & End-User Enablement:
Deliver training on new ways of working, processes, and system usage for end users
Go-Live & Hypercare Support:
Support go-live execution and stabilization of fulfillment processes Continuous
Improvement:
Support ongoing optimization of fulfillment processes enabled by o9
What you will bring
A desire to drive your future and accelerate your career and the following experience and knowledge:
3+ years of experience in supply chain planning, fulfillment, or inventory management (preferably FMCG)
Strong understanding of replenishment, inventory optimization, and supply planning processes
Experience with planning systems (e.g. SAP APO, SAP IBP, o9 or similar)
Strong analytical and problem-solving skills
Ability to work effectively across business and technical teams
Strong communication skills and ability to support end users
More about this role
This is a project role for approximately 15 months.
What extra ingredients will you bring:
Strong functional credibility in fulfillment and demand planning
High quality and accuracy in testing and validation activities
Effective support to end users during go-live and hyper care
Ability to ensure consistency between system outputs and business expectations
Contribution to stable and successful deployment of fulfillment processes
Relocation Support Available?
No Relocation support availableBusiness Unit Summary
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!
Our people make all the difference in our succes
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Excited to grow your career?
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!