Demand & Supply Planning Coordinator

Lead the S&OP Process

• Own and continuously improve the end-to-end Sales & Operations Planning (S&OP) process, ensuring strong governance and cross-functional alignment.
• Drive discussions with Commercial, Logistics and Customer teams, challenging assumptions and ensuring adherence to planning timelines and processes.
• Lead the monthly S&OP cycle, consolidating demand scenarios, facilitating decision-making and ensuring high forecast accuracy.

Planning & Product Availability

• Ensure product availability through effective demand planning, inventory management and import planning while balancing service levels and operational costs.
• Monitor the execution of S&OP outputs across Logistics and Customer teams, ensuring alignment between planning and operational execution.
• Coordinate New Product Development (NPD) planning, ensuring successful launches, phase-ins and phase-outs.

Stakeholder Management

• Build strong partnerships with local, regional and Global teams, acting as the main point of contact with Headquarters for planning activities and reporting.
• Collaborate closely with Commercial, Marketing, Procurement, Logistics and Customer Service teams to support business objectives.
• Manage relationships with logistics partners and suppliers through clear performance indicators.

Leadership & Continuous Improvement

• Lead and develop the Planning team, providing coaching, feedback and support for professional growth.
• Drive continuous improvements in planning processes, promoting operational excellence and a culture of accountability.
• Support strategic projects related to planning, importation and supply chain optimization.

• Bachelor's degree in Business Administration, Engineering, Supply Chain, Logistics or related fields.
• Previous experience leading the S&OP process in a consumer goods (FMCG) environment.
• Solid experience with Demand Planning and Integrated Business Planning (IBP).
• Strong understanding of supply chain, inventory management and planning processes.
• Experience working with cross-functional stakeholders, influencing Commercial, Logistics and Customer teams.
• Advanced English is required, with the ability to communicate confidently with Global teams.
• Previous people management experience.
• Knowledge of logistics, importation and product launch processes is a plus.
• Experience with SAP IBP or similar planning solutions is highly desirable.

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