Dental Clinic Manager (Peterborough)

We’re looking for a dedicated, organized Clinic Manager to join one of our dental offices in Peterborough, part of the Passion Dental Group.
We know great dental care is about more than clinical excellence—it takes leadership, team spirit, and a seamless experience for every patient who walks through our doors.
Role details:

Job Type: Full Time
Position: Clinic Manager
Location: Peterborough, ON
Wage range: $80,000 to $90,000 annual salary
Extended health benefits
Lots of potential for career growth with learning and development opportunities.

What you’ll do:

Establish and manage internal office protocols and procedures to ensure overall office efficiency.
Hire, train, and develop new office staff to meet patients’ needs and uphold the clinic’s standards.
Develop and manage staff schedules and timesheets, overseeing other HR functions at both clinics.
Create, implement, and manage an effective office budget.
Oversee the processing of insurance claims and billing systems, ensuring accuracy and compliance.
Deliver individual and team leadership to ensure all office employees provide outstanding client service.
Greet patients professionally and cheerfully, creating a welcoming atmosphere.
Schedule appointments and organize the clinic schedule to optimize workflow.
Answer and appropriately route phone calls, addressing inquiries promptly and professionally.
Utilize experience in internal and external marketing to enhance clinic visibility and community engagement.
Perform other office administration duties as required.
Uphold and protect the culture at the clinic, fostering a positive and engaging work environment

What you’ll bring to the role:

At least 5 years of Canadian dental clinic setting experience, and at least 5 years of leadership.
Working knowledge of dental billing and insurance protocols.
Proficient computer skills, including knowledge of Microsoft Office.
Strong verbal and written communication skills.
Solid problem-solving abilities and attention to detail.
Friendly, professional demeanor with excellent interpersonal skills.
Ability to multi-task effectively, working independently and as part of a dynamic team.

Who we are:
Welcome to Passion Dental Group, a team of dedicated dental professionals committed to providing exceptional care and building a community of like-minded individuals who share our values. We believe in creating a positive, supportive culture that stimulates personal and professional growth. We invest in our people first and create a community that fosters personal success. Visit passiondental.ca to learn more.
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