Dental Clinic Receptionist

About the role

Do you want to develop your career at the leading private university in Spain?

At UAX - Alfonso X el Sabio University,__SJ

Working with us is much more than occupying a position: it is joining a project with purpose, where talent is enhanced and commitment, initiative, and teamwork are recognized.

In UAX you will

• Continuous professional growth: We
• Impact and purpose: Each
• A close-knit, collaborative, and demanding culture: __S
• Prestige and institutional solidity: You will be part of a leading university, recognized for its academic quality and its transformative approach.

We are looking for a person with excellent communication skills, patient orientation, and a vocation for service to join our team at the UAX Dental Clinic.

You will be responsible for telephone patient care, managing inquiries, schedules, and reminders, guaranteeing a close, professional, and efficient experience in every interaction.

What you'll do

• Patient Care: Telephone reception, appointment management, and resolving doubts with exquisite and empathetic treatment.
• Schedule Management: Optimization of clinic room times and coordination with doctors and students.
• Administration: Management of clinical histories, billing, collections and budgets, and cash balancing.
• Internal Protocols: Ensuring that the patient flow is smooth and complies with clinic regulations.
• Communication: Constant interlocution with the team of professors, students, and assistants for the proper functioning of the service.

What we're looking for

Experience: Minimum 2 years in reception or customer service positions (previous experience in the dental or healthcare sector is highly valued).

• High capacity for empathy and patience (dealing with patients who may be nervous or who come with complaints/claims).
• Excellent verbal and written communication skills.
• Ability to work in a team in a multidisciplinary and dynamic environment.

Technical Competencies: Proficiency in office tools (Excel, Word) and dental management software.

What you'll get

As a UAX employee, you will be able to enjoy a series of benefits, which we outline below:

• Contract Type: We offer you a temporary contract, rotating shifts (morning and afternoon).
• Flexible remuneration: which you can allocate to health insurance, meal vouchers, childcare vouchers, and transport cards.
• You will be able to enjoy a 70% discount on all UAX degrees, both for yourself and for first-degree relatives.
• Take advantage of all the services and benefits of working on a university campus
• Enjoy the Be Healthy plan with numerous activities for employees such as: running club, pilates classes.
• Discount