Dental Front Desk Coordinator-Experienced

About the Role

Southwest Dental Group is growing and looking for an experienced Dental Front Desk Coordinator to join our team.

This is a key role within the practice, responsible for managing patient flow, coordinating treatment, and ensuring a smooth and professional front office experience. We are looking for someone who is detail-oriented, organized, and confident in both insurance and financial discussions.

If you thrive in a fast-paced environment and enjoy working with patients while keeping operations running efficiently, this is a great opportunity.

Schedule

Full-Time

• Monday – Thursday: 7:45 AM – 5:30 PM
  
• Friday: 7:45 AM – 1:30 PM
  

Enjoy early Fridays and consistent weekday hours

What You’ll Do

• Verify PPO insurance and provide accurate benefit breakdowns
  
• Present treatment plans and discuss financial options with patients
  
• Post patient payments and manage account balances
  
• Review and interpret EOBs (Explanation of Benefits)
  
• Support financial planning including in-house options and CareCredit
  
• Schedule appointments and maintain an efficient schedule
  
• Perform confirmation calls and patient follow-up
  
• Coordinate specialty referrals
  
• Scan and maintain patient documentation
  
• Ensure the reception area is professional and organized
  

Requirements

What We’re Looking For

• Dental front office experience required
  
• Strong knowledge of insurance verification, EOBs, and treatment planning
  
• Familiarity with ADA codes and dental terminology
  
• Experience discussing financials with patients
  
• Strong communication and customer service skills
  
• Highly organized with attention to detail
  
• Professional, energetic, and team-oriented
  
• Strong work ethic and willingness to learn
  

Benefits

What We Offer

• Competitive pay based on experience
  
• Monthly bonus + production bonus opportunities
  
• Comprehensive benefits package (medical, dental, vision)
  
• 401(k) with company match
  
• Paid time off (PTO)
  
• Supportive, team-oriented environment
  
• Opportunity for growth within the practice