Dental Front Office Assistant
4M Dental Implant Center is seeking an organized, detail-oriented, patient-focused Bilingual Dental Front Desk to join our team in our beautiful new state of the art locations in Glendale and Valencia practices. This role is key to ensuring an exceptional patient experience, from the first phone call to the completion of treatment. The ideal candidate will manage front office operations while providing backup support to the Treatment Coordinator in presenting treatment plans and facilitating patient care.
*$500 Signing Bonus Available*
Starting at $26.00 an hour DOE PLUS a $500 Signing Bonus
Front Desk Administration:
- Greet and welcome patients with professionalism and warmth.
- Manage check-in and check-out processes efficiently.
- Schedule and confirm patient appointments, ensuring optimal use of provider time.
- Answer incoming calls, respond to inquiries, and route calls appropriately.
- Maintain accurate and up-to-date patient records in the practice management system.
- Collect and post payments, verify insurance, and handle billing inquiries.
- Ensure compliance with HIPAA and office confidentiality standards.
- Collaborate closely with clinical and administrative teams to ensure smooth daily operations.
- Contribute to a positive, patient-centered, and team-oriented work environment.
- Perform other duties as assigned to support the success of the practice.